Assistant Store Manager

Genuine Parts Company•Denver, CO

14h•Onsite

About The Position

The Assistant Store Manager supports the Store Manager across store functions while maintaining active, customer-facing sales responsibilities. The role uses automotive, customer service, operational, and leadership expertise to help operate a NAPA retail store and strengthen its position as a parts supplier. The Assistant Store Manager oversees completion of store operations—including counter sales, inventory and receiving, delivery coordination, and housekeeping—by coaching team members, monitoring progress, and assisting with tasks as needed to maintain standards and store continuity. This position is designed as a developmental pathway to Store Manager and may include overtime based on business needs and keyholder duties for opening and closing the store. The role partners with the Store Manager on operations, sales execution, inventory health, labor and scheduling alignment, and team performance. It also involves selling to retail and wholesale customers, monitoring store metrics, supporting administrative and compliance work, and providing training, coaching, and performance oversight. The Assistant Store Manager helps ensure safety, asset protection, operational standards, and continuous improvement. The work takes place in a retail and warehouse environment with frequent customer interaction. The starting hourly rate is $22.75; starting rates for other positions are based on individual skills, experience, and qualifications.

Requirements

High school diploma or equivalent.
Experience in the automotive aftermarket service industry or automotive hobby/DIY world, or willingness to learn about automotive products and services.
Leadership experience.
Passion for customer care and building long-term relationships.
Ability to thrive in a fast-paced and complex environment.
Knowledge of cataloging and/or inventory management systems.
Ability to lift 60 pounds in some situations.
Customer-centric approach with both external and internal customers.

Nice To Haves

Technical or trade school courses or degree completion.
Background in or passion for the automotive, heavy equipment, farm, diesel, marine, or dealership industries.
Experience in management in a parts store, auction, retail store, auto body/collision, or fast food, restaurant, or convenience store.
ASE Certifications.
NAPA Know How.

Responsibilities

Partner daily with the Store Manager on operations, sales execution, inventory health, labor and scheduling alignment, and team performance.
Sell to customers and build relationships across retail and wholesale channels, including in-store, phone, and external dealer or wholesale calls as needed.
Model expected behaviors, processes, and customer standards.
Execute or oversee opening and closing routines, including security, cash reconciliation, end-of-day reporting, and facility readiness.
Support administrative tasks such as scheduling input, compliance documentation, performance tracking and reporting, and basic P&L awareness items.
Monitor store metrics, including sales, inventory accuracy and turn, customer satisfaction, cleanliness and organization, labor efficiency, and loss prevention; identify trends and problem-solve.
Provide leadership oversight, training, and performance management for store functions such as counter sales, order pulling, receiving, stocking, and delivery coordination; set expectations, coach the team, monitor outcomes, and assist as needed.
Support talent development through coaching and mentoring successors for advancement.
Drive adherence to safety, asset protection, operational processes, and continuous improvement initiatives.