Airports - Assistant Store Manager

Wirelessdna•Halifax, NS

9d•CA$55,000 - CA$60,000•Onsite

About The Position

Wireless DNA is an authorized exclusive Rogers, Fido and Chatr dealer with over 27 years in the industry. Our airport kiosks are unlike anything else we do — high traffic, high stakes, and high opportunity. As an Assistant Store Manager, you are the Store Manager’s right hand and their equal on the floor. You carry the same energy, drive the same initiatives, and hold the same standard — every single day.

Requirements

Are a natural leader who steps up without being asked — you don’t wait for direction, you set the tone
Think like a business owner — you treat the kiosk as your own and hold yourself to the highest standard
Never accept a dead end — if one approach to finding business doesn’t work, you pivot immediately and try the next
Are a team player through and through — your success is measured by the team’s success
Are a strong communicator who keeps the Store Manager informed and the team aligned
Are proactive by default — you see what needs to be done and you do it
Are reachable and responsive — your store and your team come first
Ready to grow into a Store Manager role — this position is the direct path there

Nice To Haves

Speak more than one language — in an international airport environment, this is a significant advantage

Responsibilities

Upholding the highest standard of brand representation for Wireless DNA, Rogers, Fido and Chatr at all times — whether the Store Manager is present or not
Supporting the Store Manager in running every aspect of the location — sales, people, operations, and culture
Acting as the full ambassador for the store in the manager’s absence — the team, the standards, and the results don’t dip when they’re not there
Driving the same business development initiatives as the Store Manager — building relationships across the airport, creating leads, and finding every opportunity to bring business to the kiosk
Prospecting for business within the airport ecosystem — airline staff, airport employees, lounges, retail neighbours, and beyond. When one connection doesn’t pan out, you find another
Coaching and motivating the team daily with specific, actionable feedback that raises performance
Onboarding and supporting new team members so they are set up for success from day one
Maintaining all operational standards — inventory, cash, reporting, checklists — to the same level the Store Manager would
Being a visible, energetic presence on the floor — leading by example on every shift
Staying connected and available — your team counts on you to show up fully, every time