Assistant Store Manager

Best-One Tire & Service Inc•Kokomo, IN

13d•Onsite

About The Position

Join our Best-One team - now hiring an Assistant Store Manager at our Kokomo location! This role involves providing customers with professional recommendations on tire purchases and services, performing tire repairs and replacements, and assisting with service work when needed. The Assistant Store Manager will also be responsible for recruiting, evaluating, training, and leading a team committed to outstanding work and exceptional customer service. This position requires adherence to company policies, legal guidelines, and maintaining strong communication between the store and support departments. The role also involves ensuring the execution of inventory and operational standards, and staying current with product lines, service techniques, and sales strategies.

Requirements

Sales and/or management experience with a proven track record
Working knowledge of basic computer functions
Ability to effectively communicate professionally and effectively.
Minimum 1 year experience in the tire and automotive or commercial vehicle service industry
At least 18 years of age
Valid driver’s license required
High school diploma or equivalent
Ability to perform all job functions that require lifting and or carrying single items weighing at least 50 lbs., as well as functions and activities such as pulling, pushing, bending, standing, lifting, reaching, and stooping, kneeling, crouching, or crawling.
Able to fulfill a full work schedule Monday – Friday with occasional needs for half days on Saturday.

Responsibilities

Provide customers with professional and educated recommendations on tire purchases, repair or application needs
Perform tire repair or replacement duties to provide customers with professional service during times of high workload demands
Assist in the shop or at off-site locations with service work when technician’s require additional help to successfully and safely complete assigned tasks.
Recruit, evaluate, train and lead a team that is committed to executing outstanding work and providing exceptional customer service
Be familiar with, adhere to, and enforce company policies and procedures
Adherence to legal guidelines, including such things as OSHA requirements, price changes, etc.
Maintain strong communication between store and all support departments
Ensure execution of all inventory and operational standards, parts ordering
Maintain current knowledge of changes and additions to our product lines, service and sales techniques and mandated awareness program.