Assistant Store Manager - Blossom Hill

Peet's Coffee•San Jose, CA

2d•$58,240 - $64,480

About The Position

The Assistant Store Manager supports the Store Manager in achieving financial and operational goals by driving sales and leading the team to deliver exceptional customer experiences through effective deployment and consistent reinforcement of Peet’s service model. This developmental role is intended to prepare the employee to become a Store Manager, with readiness targeted within 12 to 18 months. The Assistant Store Manager helps use reporting and feedback tools to guide decisions, track team progress, and identify opportunities to improve performance. The role contributes to a positive team culture through coaching, communication, sound judgment, and support for employees navigating change. It also helps develop employees through training, coaching, and feedback; supports recruiting, hiring, and staffing; and assists with daily coffeebar operations, including inventory control, cash handling, cleanliness, and compliance with safety and labor standards. The position requires open availability and management scheduling guidelines, with a 40-hour work week and the ability to work varied schedules, including early mornings, evenings, and weekends. Assistant Store Managers work with and supervise minors in accordance with Peet’s policies and perform physical tasks during shifts. Peet’s describes its purpose as pursuing better coffee for people and the planet and states that it works with nonprofit partner Enveritas to assess and improve conditions on coffee farms where it sources coffee.

Requirements

At least 2 years of management or supervisory experience in the service or food industry, or equivalent related experience and training in a related industry.
Maintain open availability and follow management scheduling guidelines while working 40 hours per week.
Ability to work varied hours and schedules to support business needs, including early mornings, evenings, and weekends.
Ability to comply with Peet’s Employment of Minors policies and supervise and work with minors.
Legally eligible to work in the country where the job is located.
At least 18 years of age.
Ability to perform various physical tasks during the work shift.
Desire and ability to develop into the Store Manager role within 12 to 18 months.
Ability to pursue self-development with the Store Manager and District Leader and incorporate feedback into performance.

Responsibilities

Support the Store Manager in achieving financial and operational goals by driving sales and leading the team to deliver exceptional customer experiences.
Deploy employees effectively and consistently reinforce Peet’s service model.
Use reporting and feedback tools with the Store Manager to inform decisions, track team progress toward goals, identify opportunities to improve performance, and drive results.
Build a positive team culture and productive work environment through active coaching, effective communication, and sound judgment.
Foster camaraderie and help the team navigate change to support employee retention.
Train employees and provide regular coaching and feedback to build their knowledge and skills.
Partner with the Store Manager to recognize and respond to performance issues.
Support the Store Manager with recruiting and hiring, and help ensure appropriate staffing levels.
Assist in managing daily coffeebar operations, including inventory control, cash handling, cleanliness, and compliance with safety and labor standards.
Develop toward readiness for the Store Manager role within 12 to 18 months through self-development and partnership with the Store Manager and District Leader.