Assistant Store Manager
About The Position
The Assistant Store Manager supports the performance and daily operations of a Marshalls retail store. The role drives sales results, manages expenses, and oversees merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with an emphasis on minimizing shrink and damages. The Assistant Store Manager recruits, trains, develops, and mentors Associates; helps create an inclusive and supportive environment; and works to ensure positive experiences for customers and Associates. The position also communicates and implements company initiatives and action plans, contributes to succession planning, supports loss prevention and operational programs, and improves store layout and efficiency. The position is bonus- and overtime-eligible and has a starting pay range of $22.70 to $31.20 per hour, approximately $56,576.57 to $77,761.63 annually. Actual starting pay depends on relevant skills, qualifications, and experience.
Requirements
- At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
- Demonstrated ability to lead, develop, and empower a large team.
- Excellent organizational and communication skills.
- Ability to influence others and provide effective feedback and mentorship.
- Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
- Strong follow-through skills to implement tasks and initiatives successfully.
Responsibilities
- Support sales results, manage expenses, and drive store performance.
- Oversee key store operations, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
- Focus on minimizing shrink and damages.
- Attract, recruit, train, and develop Associates.
- Mentor and serve as a role model, fostering a supportive environment and positive experiences for Associates and customers.
- Communicate and implement action plans for projects, targets, company initiatives, and store changes.
- Provide input on succession planning to meet future needs.
- Implement strategies to meet sales, expense, and customer service targets.
- Coordinate loss prevention and operational programs.
- Improve store layout and efficiency.
Benefits
- Associate discount, including for eligible family members
- 401(k) match
- Medical, dental, and vision coverage
- Health Savings Account (HSA)
- Health care Flexible Spending Account (FSA)
- Life insurance
- Short- and long-term disability
- Paid holidays, vacation, sick, bereavement, and parental leave
- Employee Assistance Program (EAP)
- Incentive programs
- Auto and home insurance discounts
- Scholarship program
- Adoption and surrogacy assistance
- Smoking cessation support
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- Global well-being programs focused on physical, financial, and emotional wellness
- Training and development programs
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
