Assistant Store Manager (Luxury Retail)

Frette•Bal Harbour, FL

2d•Onsite

About The Position

We are seeking a dynamic and results-driven Assistant Store Manager to support the leadership and daily operations of our boutique. This role is instrumental in driving sales performance, delivering elevated client experiences, and maintaining Frette’s luxury standards.

Requirements

5–7+ years of experience in luxury retail, hospitality, or interior design
Proven leadership skills with the ability to motivate and develop a team
Strong sales acumen and clienteling experience
Excellent organizational and multitasking abilities
Proficiency in POS systems, CRM tools, and Microsoft Office/Google Suite

Responsibilities

Support recruiting, training, and development of store associates
Foster a high-performance culture through coaching, feedback, and accountability
Partner with the Store Manager to drive team engagement and productivity
Achieve sales goals through exceptional service and relationship-building
Deliver Frette’s signature “white glove” client experience
Drive CRM initiatives and client outreach to build long-term loyalty
Develop partnerships with local designers, showrooms, and business partners
Oversee daily store operations including opening/closing, cash handling, and reporting
Maintain visual merchandising and brand presentation standards
Support inventory management, stock organization, and product flow
Ensure operational excellence across all store functions