Assistant Store Manager

Johnnie-O Clothing•Austin, TX

6h•Onsite

About The Position

The Assistant Store Manager will be responsible for building a performance-driven, customer-first culture rooted in Johnnie-O values. This role involves recruiting, hiring, and developing top talent, setting clear expectations, and achieving sales goals. The Assistant Store Manager will also manage daily operations, including scheduling, payroll, cash handling, inventory, and loss prevention, while ensuring the store environment reflects brand standards.

Requirements

1-3 years of retail or customer service experience, ideally in apparel or premium lifestyle brands.
Strong interpersonal skills with a genuine ability to connect with people.
Proactive, solutions-oriented approach to delivering excellent customer service.
Ability to adapt in a fast-paced environment and handle multiple priorities.
Comfortable working a flexible schedule including evenings, weekends, and holidays.
Ability to stand for extended periods and lift up to 20 lbs.

Responsibilities

Build a performance-driven, customer-first culture rooted in Johnnie-O values.
Recruit, hire, and develop top talent, providing ongoing coaching and recognition alongside the Store Manager.
Set clear expectations, track progress, and celebrate team achievements.
Achieve and exceed sales goals through strategic planning and execution.
Use clienteling tools to build long-term customer relationships and drive repeat business.
Partner with marketing and community teams to plan events that engage the local market.
Lead by example on the sales floor, modeling personalized, authentic service.
Ensure the team is confident in product knowledge, fit, and styling to provide expert recommendations.
Maintain a clean, organized, and inviting store environment.
Manage scheduling, payroll, cash handling, inventory accuracy, and loss prevention.
Execute seasonal floor sets and weekly merchandising updates that reflect brand standards and directives from HQ.