About The Position

As an Assistant Store Manager, you’ll be a Swarovski advocate, supporting a positive work environment, delivering exceptional customer experiences, and driving commercial results. You’ll coach and empower your team, act as a role model, and help shape the store’s success every day.

Requirements

  • 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands
  • Some leadership and coaching experience
  • A winning personality to easily establish a trustful relationship and empower others
  • Excellent customer service skills and digital proficiency
  • Responsible and able to take ownership
  • Curious, empathetic, and results-driven team player with a commercial mindset

Responsibilities

  • Act as a role model, delivering outstanding customer service and brand experience
  • Coach, motivate, and onboard team members to maximize performance
  • Support recruitment, talent development, and employee relations
  • Drive sales and support monthly plans and targets
  • Oversee store operations, including inventory, cash handling, and compliance
  • Step in for the Store Manager as needed

Benefits

  • Recognition awards that celebrate your achievements
  • Exclusive employee discounts on Swarovski products
  • Paid volunteering leave to support causes you care about
  • A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
  • Comprehensive product and personal training to help you grow
  • Opportunities for career development
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