Assistant Store Manager

AutoZone•Severna Park, MD
•$19 - $20

About The Position

As an Assistant Store Manager at AutoZone, you’ll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership, clear communication, and a passion for WOW! customer service, you’ll play a key role in shaping store success and developing future talent. AutoZone store teams provide customer service, maintain well-stocked inventory, assist with product selection, and provide automotive parts advice. The role supports store performance, operations, and a positive retail environment.

Requirements

  • Basic automotive parts knowledge.
  • Proven leadership experience, with strong communication, decision-making, and sales-driving skills.
  • Integrity, professionalism, and commitment to customer satisfaction.
  • Ability to thrive in a fast-paced environment while promoting operational excellence and team engagement.
  • Ability to foster a positive work culture focused on development and results.
  • Proficiency in managing, analyzing, and reconciling Profit & Loss statements.
  • Ability to lift, load, and deliver merchandise safely and accurately.
  • Flexibility to work evenings, weekends, and holidays as business needs arise.

Nice To Haves

  • Strong people skills and effective communication in both Spanish and English.
  • Automotive Service Excellence (ASE) Certification preferred.

Responsibilities

  • Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel.
  • Promote clear, effective communication with employees and customers.
  • Help meet sales targets, maintain accurate inventory levels, and optimize cash flow.
  • Oversee store operations and ensure efficient workflows and compliance with company standards when the Store Manager or Commercial Sales Manager is absent.
  • Ensure customers receive WOW! service, proactively resolve concerns, and turn complaints into positive experiences.
  • Lead company initiatives to improve productivity, training, and retention of high-performing employees.
  • Maintain operational efficiency through effective merchandising and a clean, organized, visually appealing shopping environment.
  • Enforce Personal Protective Equipment (PPE) use, promote workplace safety, and assist with risk management.
  • Support budgeting, analyze Profit & Loss statements, and monitor expense controls to maximize profitability.

Benefits

  • Competitive pay
  • Medical, dental, and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match
  • Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth
  • Paid time off for full-time AutoZoners
  • Life insurance options for full-time AutoZoners
  • Short- and long-term disability insurance options for full-time AutoZoners
  • Health Savings and Flexible Spending Accounts with wellness rewards for full-time AutoZoners
  • Tuition reimbursement for full-time AutoZoners
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