Assistant Store Manager - The Burton Store at Northstar

Vail Resorts • Berkshire, OH

5d • $25 - $29 • Onsite

About The Position

The Assistant Store Manager will support the retail/rental store in a variety of ways. This role is for a seasonal position during the Winter 2026/2027 season. The company offers high compensation rates, free passes, ski/snowboard lessons, retail discounts, training and development, and wellness benefits.

Requirements

• High school diploma or equivalent - required
• Proficient in Microsoft Office applications - required
• Ability to communicate frequently with co-workers and guests in accurate spoken and written English - required
• Excellent communications skills both written and verbal
• Self-motivated with the ability to multi-task
• Must be a team player and be able to handle fast paced stressful environment
• Possess the desire to offer the highest customer service standards to guests
• Must be available weekends and holidays

Nice To Haves

• A minimum of 2 years of retail sales experience – preferred
• A minimum of 2 years of snowboard hard goods sales experience - preferred
• Familiarity with retail POS system - preferred

Responsibilities

• Generate sales, and demonstrate and maintain a professional standard of guest service
• Evaluate sales trends and create methods for sales growth
• Manage inventory control and meet or exceed inventory goals
• Role model and administer company policies and guidelines
• Recruit, hire, train, coach, and maintain a quality core staff
• Enforce company cash handling policies and procedures, and other loss prevention policies
• Provide training resources in POS, product knowledge, guest service, resort information, and sales
• Conduct performance appraisals for and coach development of staff on a regular basis
• Maintain all company paperwork according to policies and standards
• Communicate ideas or issues with the Store Manager and Regional Manager
• Manage operational budget
• Remain current on new industry products and trends, and demonstrate knowledge of products
• Be energetic, motivated, and possess the ability to multi-task
• Other duties as assigned

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED