Assistant Store Manager
About The Position
Our Assistant Store Manager works in one of our convenience and fuel retailing locations. We offer competitive pay (DOE), bonus incentives, benefits such medical insurance, paid time off (+ more!) and an opportunity to grow and develop with our company. If you are results oriented, purpose driven, value serving others, and enjoy developing talent, we welcome and encourage you to join our team! At Dickerson Petroleum, Inc. we are a fast-growing, privately-owned company operating in Mississippi with a commitment to keep our customers and communities going! We will do this by focusing on solutions, maintaining commitment to our people and customers, and ensuring on-time delivery of goods and services. Our customers refuel with us through a fresh cup of coffee, a hot meal, clean restrooms, and quality fuel!
Requirements
- High school diploma or equivalent required.
- 2 or more years of retail, customer service, sales, operations, and/or related experience is required.
- Excellent customer service skills.
- Strong verbal communication and active listening skills.
- Service-oriented by being willing to help others and anticipate customer needs.
- Motivate, challenge, recognize, and mentor associates and peers.
- Promote and resolve customer complaints, in a timely and professional manner.
- Knowledgeable about the company's products, services, and customer-related policies.
- Get first-hand customer information and use it for improvements in products and services.
- Concentrate your efforts on the more important priorities and can attend to a broader range of activities.
- Enjoy working hard and seize more opportunities than others.
- Value time and use your time effectively and efficiently.
- Get more done in less time.
- Pursue everything with energy, drive and being results oriented.
Nice To Haves
- Management or leading other direct reports highly preferred.
Responsibilities
- Assisting the store manager with day-to-day operations of a 24/7 convenience retail store.
- Scheduling, training, leading, and developing approximately 20 store associates.
- Managing the store in the store manager's absence.
- Assisting with managing the facility conditions, food service execution, superior customer service, and quality products to meet operational objectives.
- Trains and develops associates providing appropriate support and resources as needed.
- Promotes an ethical workplace culture of recognition and appreciation based on performance expectations.
- Holds team members accountable and drives store initiatives.
- Responsible maintaining overall company standards, customer service standards and representing the company brand/image expectations.
- Reviews and approves time and attendance of associates in accordance with federal/state law and as directed.
- Ensures and promotes a safe workplace and safe product handling by supporting safety training initiatives and counseling direct reports as necessary.
- Performs other related duties as assigned.
Benefits
- medical insurance
- paid time off
- bonus incentives
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
