Assistant Store Manager-Ballantyne East Store

Goodwill Industries of the Southern Piedmont • Charlotte, NC

3d • Onsite

About The Position

At Goodwill, we believe in the power of work to change lives. Our retail stores and donation centers support our mission by generating revenue to fund job training, employment placement services, and other community programs.

Requirements

• High school diploma or GED
• At least 2 years of retail management experience (or equivalent education/experience)
• Strong close, color, and depth vision are essential.

Nice To Haves

• A natural leader with strong organizational skills and a passion for retail operations and team development.
• Customer-focused, hands-on, and thrive in a fast-paced environment.

Responsibilities

• Lead store activities to ensure strong sales and production performance
• Support recruitment, interviewing, hiring, and onboarding of new team members
• Train and develop staff in alignment with company standards
• Review and verify daily sales reports, deposits, and financial procedures
• Coordinate product flow and shipments to ensure inventory meets sales goals
• Open and close the store, manage deposits, and secure the building
• Provide excellent customer and donor service, including resolving complaints
• Supervise the processing of donated goods to ensure quality and sales readiness
• Organize and merchandise by category and color
• Encourage team motivation through communication and performance feedback
• Report maintenance needs and safety concerns to store leadership
• Act as Store Manager in their absence

Benefits

• Starting pay of $20.95/hour
• Annual merit increases & production bonuses
• Free career development and skill-building classes
• Generous employee discounts
• Full-time benefits including medical, dental, vision, paid time off, and tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED