Assistant Store Manager - Store 1201

Monro Inc.•Leesburg, VA

21h•Onsite

About The Position

The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Assistant Manager is responsible for assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monro’s performance and profitability goals. This position is expected to ensure that all teammates deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.

Requirements

Full-time availability.
Ability to serve as a key holder.
Willingness to act as manager on duty when needed.
Skills in managing store operations.
Ability to meet service standards and achieve performance/profitability goals.
Capability to ensure exceptional customer service.
Effective communication skills for vehicle issues and solutions.
Ability to meet guest expectations for time and quality.

Nice To Haves

Experience in automotive retail service and repair.

Responsibilities

Serving as a key holder for the store.
Acting as the manager on duty (MOD) in the absence of the Store Manager or when demand requires it.
Assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards.
Achieving Monro’s performance and profitability goals.
Ensuring that all teammates deliver exceptional 5 Star service to guests.
Effectively communicating vehicle issues and proposed solutions to guests.
Consistently meeting guest expectations for time commitments and quality.