Assistant Store Manager
About The Position
Herschel Supply is looking for an Assistant Store Manager to join our Eaton Centre Store team! As Assistant Store Manager, you’ll partner with the Store Manager to lead the team, deliver an exceptional in-store experience, and keep daily operations running smoothly. You’ll bring a forward-thinking, hands-on approach to retail leadership - shaping a store environment that reflects the creativity, energy, and community spirit of Herschel. You’re a people-first leader who knows how to balance coaching, operations, and results. You motivate your team, uphold high standards, and solve problems in real time - creating memorable experiences that build loyalty and keep our customers returning again and again.
Requirements
- Proven experience in retail leadership - as an established Key Holder or Assistant Store Manager.
- Confident leading from the floor and supporting others to perform at their best.
- Strong understanding of retail KPIs and how to drive them through coaching and action.
- Organized, detail-oriented, and comfortable balancing multiple priorities.
- Bring creativity, curiosity, and initiative to everything you do.
- Understand what great service feels like and how to deliver it.
- Flexible and dependable, ready to jump in where needed.
- Believe in teamwork, open communication, and showing up properly - every day.
Responsibilities
- Lead and inspire your team - create a positive, high-energy environment rooted in teamwork and trust.
- Coach, mentor, and develop Sales Associates and Key Holders, helping them reach their goals and grow within the brand.
- Support with recruitment, scheduling, payroll, and day-to-day store operations.
- Champion the customer experience - connect authentically, listen, and make every interaction feel memorable.
- Keep the store looking sharp: execute visual standards, merchandising updates, and product storytelling that bring each season to life.
- Partner with the Store Manager to analyze KPIs, identify opportunities, and celebrate wins.
- Maintain operational excellence - ensure accuracy in inventory, cash handling, and loss prevention.
- Contribute to community and marketing initiatives that reflect Herschel’s values and local culture.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
