Store Assistant Manager

Salon Service Group • Austin, TX

9h • Onsite

About The Position

Our Assistant Store Managers are responsible for partnering and supporting the Store Manager in the daily business operations of a high-quality store environment focused on exceptional customer experiences. Assistant Store Managers are required to work a flexible schedule, including Saturdays if needed.

Requirements

• You possess a cheerful working attitude
• You have prior retail sales experience
• You’re a strong communicator and possess great organizational skills
• You possess a self-starter attitude and a continual drive to grow
• You have a passion for the beauty industry
• You can work independently and in a team environment
• You thrive in a fast-paced workplace
• You enjoy problem solving
• You are familiar with POS (point of sale) systems and can learn new technologies
• You can stand and walk for 8 hours a day and lift up to 30 pounds
• High school diploma

Nice To Haves

• Management/leadership experience preferred
• Retail and/or customer service experience a plus

Responsibilities

• Ensure exemplary service in a friendly environment, ensuring the customer is always top priority.
• Uphold a high standard of merchandising and operational excellence.
• Communicate consistently with area DSCs to meet and exceed sales goals.
• Assist with hiring, training, and coaching to retain a team of knowledgeable Associates that model the SSG culture of partnership.
• Partner with the Store Manager to organize, delegate, prioritize, and follow-up for maximum productivity.
• Effectively communicate with the Store Manager to grow sales, maintain standards of efficacy, and ensure customer satisfaction.
• Maintain a high standard of store appearance including merchandising, product placement, marketing, and cleanliness.
• Accurately and efficiently complete all sales transactions, balance cash drawer daily.
• Properly process returns and discounts, aligning with the company's stated policy and procedures.

Benefits

• An organization which is built on its people, where every person truly matters.
• Competitive compensation package with additional earning opportunities through incentives and initiatives.
• Excellent benefits package for full-time employees including PTO, health, dental, vision, 401k retirement plan with a company match, and great discounts on exclusive haircare products.
• Partnership with a dynamic team of leaders in a fun, exciting industry.
• Opportunity for personal growth and career advancement.
• Health, Dental, Vision, Life, and AD&D Insurance available
• Health Savings Account or Flexible Spending Account
• Employee Assistance Program
• 401 (k) Retirement Plan - SSG matches 50% of the employee’s contributions up to 2% of their yearly income
• PTO
• Holiday pay
• Sam’s Club membership for you and a friend or family member
• Discounts on exclusive hair products
• Employee referral program - $1,000 potential earnings per referral

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1-10 employees