Assistant Store Manager
About The Position
Vince is seeking a dynamic, customer service-driven full-time Assistant Store Manager. The Assistant Store Manager assists the Store Manager with daily store operations and demonstrates leadership in maximizing profits, sales, and the customer service experience. The role contributes significantly to store sales and is goaled according to the store’s monthly sales plan. The Assistant Store Manager helps hire, train, and manage associates to achieve sales and profit goals, and models the company’s customer service standards. When the Store Manager is on duty, the Assistant Store Manager helps ensure excellent visual presentation and housekeeping, follows operational guidelines and loss-control procedures, and maintains appropriate floor coverage to maximize store volume. The anticipated base salary range is $25 to $32 per hour. Exact salary depends on factors including experience, skills, budget, and geographic location.
Requirements
- At least three years of experience in luxury retail management.
- Full understanding of specialty retail, including business development, visual merchandising, and store operations.
- Computer skills, including operation of a retail point-of-sale system, Word, Excel, and email.
- Ability to lift, carry, or otherwise move objects weighing up to 35 pounds while merchandising the sales floor, and to use ladders or stairs.
- Strong leadership, critical-thinking, and problem-solving skills, including the ability to delegate responsibilities and work to staff.
- Strong verbal and written communication skills to communicate company goals and objectives.
- Positive, outgoing, high-energy personality; entrepreneurial approach; sales focus; and ownership of the store’s business at all levels.
- Ability to mentor and lead staff and peers, develop individual strengths, and identify opportunities.
- Ability to train others in customer service, selling, and operations.
- Effective and elevated communication.
- Solution-driven approach.
- Business acumen.
- Ability to operate autonomously.
Responsibilities
- Achieve and exceed individual productivity and sales goals.
- Assist in achieving and exceeding the store’s productivity and sales goals.
- Model exceptional customer service, coach staff to deliver it, and practice and teach client development.
- Assist the Store Manager in recruiting, training, motivating, and retaining quality sales associates.
- Assist the Store Manager in evaluating individual associates’ performance against goals.
- Help maintain high visual merchandising and housekeeping standards.
- Perform daily opening and closing procedures, including paperwork reconciliation and other operational tasks.
- Protect store assets and inventory and bring potential shrinkage information to the Store Manager’s attention.
- Enforce company policies and procedures.
- Manage client books and clienteling.
Benefits
- Healthcare options for medical, dental, and vision coverage.
- Flexible spending account and health savings account with employer funding.
- 401(k) with employer match.
- Paid time off for vacation, sick, and personal leave, as well as company holidays.
- Clothing allowance and merchandise discounts.
- $400 annual gym reimbursement.
- Mental health support tools and telehealth psychology and psychiatry.
- Paid parental leave and supplemental infertility coverage.
- Life, accidental death and dismemberment, short-term disability, and long-term disability insurance.
- Supplemental hospital indemnity, specified disease, and accident coverage.
- Pre-tax commuter benefits for transit and parking.
- Discounted pet, home and auto, and legal insurance.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
