Assistant Store Manager (Ala Moana)

gorjana • Honolulu, HI

1d • Onsite

About The Position

As the Assistant Store Manager, you are responsible for contributing to the store’s performance including talent initiatives, operational execution, visual standards, and customer experience. Ideal candidates are individuals who are motivated, adaptable to change, coachable, and have a passion for our brand.

Requirements

• At least one year experience in a retail leadership position
• Must be over the age of 18
• Ability to lift or move at least 50 lbs
• Ability to bend, squat, twist and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Ability to be flexible to the needs of the business, working nights, weekends, and holiday shifts
• Ability to work full time hours, with open availability

Nice To Haves

• Adaptable and easily manage change
• Organized and have excellent time management skills
• An eye for spotting and recruiting talent
• Motivated and results driven
• Coachable and receive feedback
• Passionate about the gorjana brand

Responsibilities

• Support overall store performance and KPI’s
• Serve as brand ambassador by showing passion for the brand, educating our customers on our history, and you are knowledgeable about our product and the industry as a whole
• Create effective action plans to maintain or improve performance
• Build new and repeat business through customer clienteling
• Support recruiting, onboarding, and developing both internal and external talent
• Communicate effectively, with messaging that energizes and encourages others to work together
• Lead through collaboration, encouraging the team to share ideas and opinions, fostering accountability and trust
• Clearly communicate new initiatives and goals in a timely and effective manner
• Provide the best customer experience to purchasing and non-purchasing customers
• Lead by example when setting the tone in how the team shows up each day in store and personal presentation
• Lead and coach through return policies, while also prioritizing the overall customer experience
• Respond to customer complaints and concerns in a professional manner, while being resolution oriented
• Lead execution of brand visual standards and updates
• Execute daily store operations in a timely and efficient manner
• Schedule team members to the needs of the business and budget
• Manage store inventory with a high level of detail and organization per SOPs
• Lead opening / closing duties

Benefits

• Medical, Vision, Dental and Life Insurance Benefits
• Generous employee discount and product perks program
• 401K and matching program (waiting period applies)
• Paid Vacation and sick time
• Opportunities to grow with the brand and develop your skills

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed