Assistant Store Manager
About The Position
The Assistant Store Manager will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Assistant Store Managers will execute MFRM selling programs and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. This is a transitional role meant to develop your skills to become a store manager. They will serve as a lead in resolving customer-related issues and escalating when necessary. The Assistant Store Manager assists the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring the execution of in-store merchandising in multiple store units. Support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert. Assist Senior Store Manager with training of store associates. Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude. Achieve or exceed store financial targets through effective execution and customer service at the store level. Ensure store execution of product merchandising, marketing, and POP standards. Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory.
Requirements
- Ability to lift, pull, and push 50+ pounds.
Responsibilities
- Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
- Execute MFRM selling programs and support a seamless omnichannel experience.
- Serve as a lead in resolving customer-related issues and escalating when necessary.
- Assist the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices.
- Ensure the execution of in-store merchandising in multiple store units.
- Support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert.
- Assist Senior Store Manager with training of store associates.
- Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude.
- Achieve or exceed store financial targets through effective execution and customer service at the store level.
- Ensure store execution of product merchandising, marketing, and POP standards.
- Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
