Assistant Store Manager
About The Position
Store Space Self Storage is looking to hire an Assistant Store Manager to join their team in Indianapolis, IN. This role involves managing a multimillion-dollar commercial property and providing best-in-class customer service. The Assistant Store Manager will be responsible for increasing sales, upselling, caring for the facility, handling collections and deposits, and responding to customer inquiries. The position requires splitting time between two locations and leading by example to drive company growth and success. The ideal candidate will be ambitious, adaptable, and focused on improving the customer experience through effective communication and accountability.
Requirements
- 2+ years of customer service experience (i.e. retail sales, restaurant, front desk, site management)
- 1+ years of customer-centered sales and collections (cold calling) experience
- Strong computer skills and ability to learn new applications
- Valid driver's license with access to reliable transportation
- Able to walk/sit/stand for extended periods of time
- Able to operate POS and other typical office machines
- Ability to travel between 2 locations.
Nice To Haves
- Experience in a leadership role or some supervisory experience is highly preferred.
- Someone who can prioritize and multi-task independently in a fast-paced environment.
- Excellent communicator, organized, detail-oriented, diplomatic, and a team player.
Responsibilities
- Serve as an invaluable member of the team by striving to build a clean, safe, and positive experience for our customers.
- Be directly responsible for increasing sales by converting opportunities to rentals and upselling.
- Care for the facility, inside and out.
- Handle collections, deposits, and respond to customer inquiries.
- Split time between two locations, depending on need.
- Lead by example and demonstrate CORE values.
- Directly impact the company's growth and success.
- Sharpen skills, build relationships and industry-specific acumen.
- Work with the team each day.
Benefits
- medical
- dental
- vision
- life insurance
- 401(k) retirement plans
- 401(k) with company match
- paid time off
- holidays
- sick leave
- parental leave
- other forms of protected leave
- employer-funded Lifestyle Spending Account
- Employee Assistance Program
- access to voluntary benefits such as pet insurance, accident, and critical illness coverage
- training
- development
- internal promotion
- clear pathways for career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
