Assistant Store Manager - No Nights!

SmartStop Self StorageHouston, TX
Onsite

About The Position

SmartStop Self Storage (NYSE: SMA) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in Ladera Ranch, CA, they own, operate, or manage 460+ properties across 35 U.S. states and Washington D.C., and four provinces in Canada. They have over 35 million rentable square feet of storage space and more than 1,000 team members. The company has earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the Reputation 800 Award (2023). Their workplace culture has been recognized as a Top Workplace in Orange County for two years. This Assistant Store Manager position is located at Store #2104 in Houston, TX. The role involves all phases of operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining tenant relationships. The ideal candidate is detail-oriented, organized, and adept at problem-solving. The store hours are Monday-Friday 9:30 am to 6:00 pm, Saturday 9:00 am to 4:00 pm, and Sunday 10:00 am to 2:00 pm. There are no evening hours.

Requirements

  • Pays attention to detail
  • Stays organized
  • Delights in finding great solutions to problems
  • Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience
  • Excellent communication skills
  • Ability to work independently and as a team
  • Adapts to and embraces change
  • A terrific attitude!
  • Must have reliable transportation
  • A valid Driver’s License
  • Current auto insurance
  • Requires a background check

Responsibilities

  • Rent storage units
  • Prepare rental agreements
  • Handle monetary transactions and banking activities
  • Clean vacated units and general cleaning of the property
  • Promote and sell self-storage solutions to potential customers
  • Light maintenance
  • Maintain a working knowledge of all products and services
  • Maintain general curb appeal
  • Other duties as assigned by the Company

Benefits

  • Monthly Bonus Incentive Plan
  • Health insurance, including medical, dental, and vision
  • No Evening Hours
  • Paid Time Off
  • 401(k) matching
  • Life Insurance
  • Disability Insurance
  • Employee assistance program
  • Discounts
  • Health & Fitness Partnerships
  • Legal Entertainment
  • Computers & Electronics
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