Assistant Store Manager

Boise, ID

5d • $19 - $21 • Onsite

About The Position

The Assistant Store Manager supports the Store Manager in leading the daily operations of a St. Vincent de Paul thrift store. This position plays a vital role in advancing the organization's mission by providing exceptional customer service, maximizing store performance, and creating a welcoming environment for customers, donors, volunteers, and employees. The Assistant Store Manager helps develop team members, ensures operational excellence, and serves as the acting Store Manager in their absence.
As a leader, the Assistant Store Manager demonstrates St. Vincent de Paul's core values of Authenticity, Teamwork, Compassion, Effective Communication, and Accountability in every interaction.

Requirements

• High school diploma or equivalent required.
• Previous retail leadership experience required; thrift store experience preferred.
• Experience supervising employees and/or volunteers is preferred.
• Strong leadership, organizational, and problem-solving skills.
• Excellent customer service and communication abilities.
• Ability to multitask and thrive in a fast-paced retail environment.
• Basic computer proficiency and experience with point-of-sale systems.
• Ability to work a flexible schedule, including weekends and holidays as needed.

Nice To Haves

• thrift store experience preferred
• Experience supervising employees and/or volunteers is preferred

Responsibilities

• Assist in onboarding, and training employees.
• Help supervise, coach, and develop employees to achieve individual and team success.
• Foster a positive, inclusive, and mission-focused work environment.
• Assist with employee scheduling to ensure adequate staffing while maintaining labor budgets.
• Model professionalism, integrity, and servant leadership.
• Support volunteers and court-ordered community service workers by ensuring they are welcomed, appropriately assigned, supervised, and accurately documented in accordance with organizational policies.
• Assist with the daily operation of the thrift store, ensuring a safe, clean, organized, and inviting shopping environment.
• Open and close the store following established procedures.
• Ensure compliance with company policies, safety standards, cash-handling procedures, and loss prevention practices.
• Maintain attractive sales floors, displays, fitting rooms, and donation processing areas.
• Monitor merchandise flow from donations to the sales floor to maximize productivity and sales.
• Assist with inventory management and store organization.
• Address operational challenges proactively and communicate effectively with the Store Manager.
• Support merchandising strategies that maximize sales while providing customers with a quality shopping experience.
• Ensure merchandise is properly sorted, priced, displayed, and replenished.
• Assist with pricing initiatives, promotions, seasonal displays, and special sales events.
• Monitor sales trends and identify opportunities to improve store performance.
• Encourage productivity goals for processing and stocking merchandise.
• Provide exceptional service to customers, donors, volunteers, and community members.
• Create a welcoming environment that reflects the compassion and dignity of St. Vincent de Paul.
• Resolve customer concerns professionally and respectfully.
• Express appreciation to donors and ensure donated goods are handled with care and gratitude.
• Promote the mission of St. Vincent de Paul through positive interactions and community engagement.
• Operate point-of-sale systems accurately and efficiently.
• Ensure accurate cash handling, register balancing, and daily deposits.
• Assist in protecting company assets through sound operational practices.
• Support the achievement of sales goals.
• Represent St. Vincent de Paul's mission and values in all interactions.
• Recognize that thrift store sales directly support programs that provide food, housing assistance, emergency financial aid, and other essential services to neighbors in need.
• Encourage a culture of compassion, stewardship, and respect for every individual served by the organization.

Benefits

• every purchase, every donation, and every interaction helps strengthen our community
• opportunity to lead with purpose, develop others, and make a meaningful impact on the lives of neighbors in need

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED