Assistant Store Manager
About The Position
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). As the Assistant Store Manager, you represent your store’s leadership team on a daily basis. You are responsible for fulfilling manager-on-duty tasks when scheduled, and for maintaining store operations and company expectations. Join the Vail Resorts Retail leadership team, and impact the success of your store by driving goals, managing team expectations, and ensuring each guest has a world-class experience while in your store! Enjoy perks such as a Free Epic Pass for yourself and your dependents, specific retail-team discounts, resort restaurant discounts, free in-resort leadership classes, career development opportunities, and more!
Requirements
- High school diploma or equivalent - required
- Proficient in Microsoft Office applications - required
- Ability to communicate frequently with co-workers and guests in accurate spoken and written English - required
- Excellent communications skills both written and verbal
- Self-motivated with the ability to multi-task
- Must be a team player and be able to handle fast paced stressful environment
- Possess the desire to offer the highest customer service standards to guests
- Must be available weekends and holidays
Nice To Haves
- A minimum of 2 years of retail sales experience - preferred
- Familiarity with retail POS system - preferred
Responsibilities
- Fullfill manager-on-duty responsibilities when scheduled
- Generate sales, and demonstrate and maintain a professional standard of guest service
- Evaluate sales trends and create methods for sales growth
- Manage inventory control and meet or exceed inventory goals
- Role model and administer company policies and guidelines
- Recruit, hire, train, coach, and maintain a quality core staff
- Enforce company cash handling policies and procedures, and other loss prevention policies
- Provide training resources in POS, product knowledge, guest service, resort information, and sales
- Conduct performance appraisals for and coach development of staff on a regular basis
- Maintain all company paperwork according to policies and standards
- Communicate ideas or issues with the Store Manager and Regional Manager
- Manage operational budget
- Remain current on new industry products and trends, and demonstrate knowledge of products
- Be energetic, motivated, and possess the ability to multi-task
- Other duties as assigned
Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Free Epic Pass for yourself and your dependents
- Specific retail-team discounts
- Resort restaurant discounts
- Free in-resort leadership classes
- Career development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
