Assistant Store Manager
Alumni Hall Stores•Louisville, KY
•Onsite
About The Position
The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, including leading the team, developing staff, managing visual merchandising, and achieving performance goals. This role requires a strong understanding of retail management, excellent communication skills, and the ability to motivate a team in a fast-paced environment.
Requirements
- Minimum high school degree or equivalent
- Minimum 1 year retail management experience
- Ability to lead a team, delegate, and follow-up
- Ability to train and develop employees
- Ability to work well within a team
- Ability to work in a fast-paced environment
- Ability to work a schedule based upon the business needs – including holidays, nights, and weekends
- Strong verbal and communication skills
Responsibilities
- Motivate the team by communicating the Alumni Hall vision
- Show a strong passion for the Alumni Hall brand and help set the standard for running the daily business
- Participate in productive monthly staff meetings
- Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience
- Coach team members in their job responsibilities to increase confidence and productivity
- Ensure that all team members adhere to all employment policies
- Recognize performance issues and assist the Store Manager in the development of action plans
- Assist the Store Manager in the performance review process
- Create a fun and exciting atmosphere for customers to shop in and for employees to work in
- Manage the efficient process of merchandise receipt, processing, merchandise placement, replenishment, and markdowns
- Maintain high standards of a clean and neat sales floor, cash wrap, and fitting rooms
- Be able to open and close the store, handle deposits, and follow daily operations and expectations
- Ensure that all E-commerce orders are filled and processed per company standards quickly and efficiently
- Strive to achieve daily, monthly, and annual sales goals
- Strive to achieve shrink goals
- Maintain operational standards to secure the store’s assets
- Assist the Store Manager in achieving UPT, ADS, and E-Mail Capture goals
- Assist the Store Manager in proper scheduling practices
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
