StorQuest Assistant Store Manager

William Warren Properties • Reno, NV

6d • Onsite

About The Position

When you join the StorQuest Self Storage family, you’re tapping into the power of a different kind of brand. As William Warren Group (WWG) companies, StorQuest and William Warren Properties (WWP) seek motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment you are in the right place. The Assistant Store Manager is the first-line representative to the William Warren Properties customers in the Store Manager’s absence. The Assistant Manager may be either full or part-time and may also be assigned to multiple sites to provide support or fill in when a manager is off duty. This position is responsible for maintaining the daily operations of a site. The Assistant Manager provides assistance to the Store Manager with revenue, delinquency management, occupancy, maintaining cleanliness standards, and customer service as required.

Requirements

• 1+ years in Customer Service/Sales experience
• Experience in Cash Handling required
• Must be available on weekends
• Strong accountability combined with strong work ethic and enthusiasm for teamwork

Nice To Haves

• Tech Savvy is a plus
• Experience working in the retail or service industry preferred

Responsibilities

• Actively listen to customers to understand their unique situation and recommend solutions that meet/exceed their needs and expectations based on your expertise.
• Become a subject matter expert on self-storage while being able to explain it all to our customers.
• Assist William Warren Properties’ customers during some of their most challenging times.
• Manage all aspects of the rental process including: Converting a sale, Taking payments, Selling merchandise, Offering insurance, Assists customers with truck rentals at some locations, Participating in collecting past-due accounts, Guiding WWP customers on their awesome journey
• Manage operational activities such as: Inspecting the stores daily including lock checks, Maintaining an impeccable facility, Performs minor maintenance and custodial duties; cleans vacated units on a timely basis, Contacting vendors when applicable for routine maintenance repairs, Accurately handling cash, balancing receipts, posting payments and processing bank deposits timely, Going to the post office

Benefits

• Medical
• Dental
• Vision
• 401(k) with Matching Contributions
• Paid Time Off (PTO)
• Holiday Perks
• Performance-based Bonus
• Team-building Events & Activities
• Employee Assistance Program
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed