Assistant Store Manager
About The Position
The Assistant Store Team Leader supports the operational management of a Pet Supplies Plus store and helps deliver exceptional, neighborly service to customers and their pets. The role works in partnership with the Store Team Leader to analyze sales results and develop plans to improve sales, neighbor engagement, and productivity. It also helps create a positive team environment and build a reputation for knowledgeable, trustworthy, pet-focused service. The position supports store operations, compliance with policies for cleanliness, animal care, safety, and security, staffing and onboarding, team engagement, and team member development. It also connects with community organizations to support events and marketing opportunities. The listed pay range is USD $19.50–$23.50 per hour.
Requirements
- At least 2 years of experience leading a retail team.
- Bachelor’s degree or equivalent work experience; high school diploma or GED required.
- Knowledge of Microsoft Office.
- Good communication skills.
- Ability to operate store equipment, including a forklift.
- Ability to climb ladders, bend, kneel, and lift up to 50 pounds.
- Ability to work flexible schedules.
- Reliable transportation.
- Must pass a drug test.
- Must be at least 18 years old.
Responsibilities
- Assist with operational management of the store.
- Follow operational policies and procedures for cleanliness, animal care, safety, and security.
- Provide exceptional, neighborly service to customers and their pets, including leading by example on the sales floor.
- Analyze store sales results and develop plans with the Store Team Leader to maximize sales, neighbor engagement, and productivity.
- Help promote team member engagement and morale by understanding individual needs, recognizing successful performance, and supporting career goals.
- Help maintain a fully staffed team and support recruiting and onboarding.
- Cultivate a learning culture through onboarding, development opportunities, coaching, and feedback.
- Connect with community organizations to establish partnerships for events and marketing opportunities.
- Operate store equipment, including a forklift, and perform physical tasks such as climbing ladders, bending, kneeling, and lifting.
Benefits
- Health, dental, vision, and disability plans.
- Health and flexible spending accounts for full-time employees.
- 401(k).
- Paid time off.
- Employee discounts.
- Career development.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
