Assistant Store Manager

Shoe CarnivalYoungstown, OH
Onsite

About The Position

Step into leadership at Shoe Carnival! We’re looking for a dependable and energetic Assistant Store Manager to help oversee daily store operations and support the team. In this full-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

Requirements

  • Strong communication and leadership skills
  • Great customer service and a positive attitude
  • At least 2 years of retail or customer service experience
  • Must be able to complete Key Carrier Certification within 60 days
  • Flexible availability, including nights, weekends, and holidays
  • Due to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age

Nice To Haves

  • Previous supervisory experience is a plus

Responsibilities

  • Open and close the store as a key holder
  • Support the General Manager in reaching sales goals
  • Lead customer service efforts and resolve issues professionally
  • Train and guide associates on processes and standards
  • Delegate daily tasks and coordinate breaks
  • Assist with visual merchandising and store presentation
  • Perform register overrides, safe/till counts, and cash reconciliation
  • Follow and promote loss prevention procedures

Benefits

  • Friendly, team-focused environment
  • Great experience for future retail managers
  • Hands-on leadership training
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