ASSISTANT STORE MANAGER
About The Position
The Assistant Store Manager oversees the retail store team in partnership with the Store Manager. The role is responsible for maximizing retail sales, maintaining a high standard of customer service, and developing and expanding the customer base by engaging high-profile clientele and driving sales. The Assistant Store Manager helps ensure the retail establishment operates efficiently and effectively, manages and staffs the retail sales team, and provides leadership toward achieving maximum profitability. The listed duties are examples of work performed in this job classification and are not exhaustive. Management may add, modify, change, or rescind assignments and may make reasonable accommodations so qualified employees can perform the essential functions. Employees may also be asked by their supervisor to perform other job-related duties in compliance with federal and state laws.
Requirements
- Experience developing and maintaining store visuals.
- Experience in leadership, training, and development of retail staff.
- Knowledge of basic retail math and cash management techniques.
- Three to five years of retail store management experience.
- Detailed understanding of inventory accounting and merchandise payable.
- Solid working knowledge of major ERP, inventory, and accounting systems.
- Advanced working knowledge of Excel and proficiency in Microsoft Office.
- Solid communication skills and ability to work well in a team environment or independently when tasked.
- Ability to manage multiple tasks with conflicting priorities.
- Ability to stand for long periods, reach overhead, lift 30–50 pounds, and climb a ladder or step stool.
Responsibilities
- Maximize sales through joint operational and commercial focus and take action to achieve the highest level of store profitability.
- Ensure high-quality direct and indirect customer service and provide each customer with the best shopping experience.
- Exercise intellectual and creative discretion and judgment in managing and leading store employees.
- Coach and develop retail associates to meet store sales goals, visual presentation directives, and customer service standards.
- Implement clienteling strategies.
- Analyze selling reports and monthly profitability reports.
- Delegate authority and responsibility with accountability and follow-up.
- Maintain contact with clients in the market area to ensure high levels of client satisfaction.
- Maintain working knowledge of and oversee the use of all Company systems in stores.
- Work closely with the buying and planning team on merchandising and reorder needs.
- Ensure proper completion of cash office operational functions.
- Communicate and implement corporate directives to retail associates in a timely and effective manner.
- Manage and ensure appropriate stock levels to maximize selling.
- Ensure garment presentation, garment levels, and visual standards align with the brand.
- Ensure and follow up on store campaigns, promotions, and sales activities.
- Perform other assigned functions, duties, and projects.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
