About The Position

To assist customers in their shopping experience by leading all store departments in a way that not only promotes growth for the company, but also results in a team that delivers the product and service Cosentino customers have come to expect.

Requirements

  • A valid driver’s license is required for deliveries.
  • A food handling permit must be obtained within the first 14 days of employment.
  • A liquor license is required prior to the first day of work (If applicable).
  • A minimum (2) years of management experience in a food service, retail, and/or grocery store setting is required.
  • Completion of ongoing training and development as listed on the Cosentino Learning Plan.

Nice To Haves

  • A high school diploma or equivalent is preferred.

Responsibilities

  • Provide overall supervision of the activities of all departments in a manner that is operationally effective, but is also motivating and respectful.
  • Promote a positive overall team atmosphere that includes cooperation and teamwork, high morale, positive interpersonal interactions and communications, and recognition for a job well done.
  • Provide effective coaching, corrective actions, and performance evaluations to improve individual and team performance.
  • Address employee relations issues and, if needed, effectively work with the Human Resource team to resolve issues.
  • Conduct effective interviews to hire the highest quality candidates for any department in the store.
  • Resolve customer complaints in a professional manner and recognize when it is appropriate to involve the District Manager or a member of the corporate team.
  • Know and implement the Cosentino Customer Service Standards.
  • Able to manage labor costs in a way that successfully balances the customer’s need for service with the company’s need to closely monitor expenditures.
  • Monitor overall quality of each department.
  • Meet or exceed productivity standards to produce desired team and individual results.
  • Promote new items and weekly specials through merchandising and creative displays.
  • Able to operate, clean and maintain all equipment safely and competently.
  • Know, comply with, and ensure the team complies with all health regulations, sanitation guidelines and safety procedures for your department and your store.
  • Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
  • Demonstrates the basic math and reading skills required for the position.
  • Demonstrates an understanding of each department’s policies, practices, and procedures.
  • Clearly communicate to team members the goals that have been set for the department, then implement plans to reach the set goals.
  • Maintain open communication with the Store Director regarding any issues, concerns or incidents in the store.
  • Oversee the deliverance of orientation programs and departmental training programs, as well as identifying additional development opportunities for store employees.
  • Active in community relations and promotes a charitable image through proper allowance of monthly donation funds.
  • Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.

Benefits

  • Excellent Benefits included
  • Qrtly Incentive
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