Assistant Store Manager | Dolphin Mall
About The Position
As Assistant Store Manager, you will support the Store Manager (deputizing when required) in managing the daily operation of the store to ensure our customers have an amazing experience. You will also work to maximize sales, maintain store standards, and motivate your team. By exceeding customer expectations and delivering on Primark’s proposition (maximizing joy at minimum cost), you’ll drive store sales to achieve targets. Assistant Store Managers have the power to impact the business daily, by managing inventory, moving product in accordance with customer demand and by being commercial (meaning that you’ll know what is trending and order your merchandise daily to drive sales).
Requirements
- 4 years prior experience in retail leadership in a fast-paced, high-volume environment
- Retail experience as either a Store Manager or an Assistant Store Manager
- Excellent leadership and people management skills
- Experience in developing high performing teams and future leaders
- Commercially astute
- Ability to analyze reports and guide teams to improve commercial performance
- Ability to engage and influence stakeholders
- Act as a role model to motivate and inspire a team that exudes confidence and enthusiasm
- Experience of delivering excellence in customer service and store standards by developing others, setting, and communicating clear expectations and encouraging, motivating, and celebrating success
- Strong planning and organizational skills
- Ability to work to agreed timescales
- Experience as a Key Holder
- Experience in maintaining a safe and efficient place of work, in line with EHS and Operational policies and procedures
- Ability to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English
- Ability to provide amazing customer service in English
Responsibilities
- Managing the daily operation of the store
- Maximizing sales
- Maintaining store standards
- Motivating your team
- Managing inventory
- Moving product in accordance with customer demand
- Ordering merchandise daily to drive sales
- Delivering excellence in customer service and store standards
- Managing or supporting resourcing planning and scheduling
- Acting as a Key Holder, including being available for emergency call outs, securing the property and premise by securing cash and stock
- Maintaining a safe and efficient place of work, in line with EHS and Operational policies and procedures
- Communicating effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies
- Providing amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers
Benefits
- Competitive benefits
- Work life balance
- Robust onboarding period
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
