Retail Assistant Store Manager

Crossroads Trading Co. Inc. • Pasadena, CA

13d • Onsite

About The Position

The Resale Revolution Starts With You! Every great team is led by a great leader. As an Assistant Manager, you will assist the Store Manager with day-to-day operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Assistant Managers help drive Crossroads' values- creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience.

Requirements

• Prior experience in retail management as an Assistant, Department, or Store Manager (1-2 years+)
• Have a good eye for fashion and current trends.
• Must be able to work a minimum of 31 hours per week.
• Must be authorized to work in the United States.

Nice To Haves

• A Team Player. You are as enthusiastic about the success of others as you are about your own success.
• Authentic. You are your unique self!
• Fashion-focused. You eat, breathe, and sleep style. Fashion is life.
• Adaptable. You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem-solve together!
• People-first. You are energized by people. You radiate kindness and positivity! You understand your impact and are someone who uplifts others.
• A Trainer. You enjoy explaining how things work and have patience when teaching others.
• Ambitious. You want to become a second-hand retail Store Manager and are ready to be mentored!

Responsibilities

• Assist the Store Manager with day-to-day operations.
• Bring the brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities.
• Create an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience.
• Learn how to run a second-hand business– embody an entrepreneurial spirit- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one.
• Engage with new people daily.
• Lead by example- greet each customer with a smile and welcome them to our store.
• Create a welcoming, fun, and inclusive environment to shop and work in.
• Prioritize and delegate tasks, using the team to get everything done and run the store like a well-oiled machine.
• Guide your team to help customers learn how we work and try selling!
• Guide your team members in developing their skills using our training tools and growth plans.
• Have clear and consistent communication with your manager.
• Act with integrity in words and actions- do the right thing and do it right, even when it’s difficult.
• Embody our core values of service, inclusion, and education.
• Connect with all customers and try our best to help them.
• Show up to work on time and ready to go!
• Support your team and customer as needed, understanding that needs change and evolve throughout the day.

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Support your physical + mental health.
• Mental health day in addition to sick PTO.
• Medical, dental, and vision insurance for ALL employees who work at least 20 hours a week!
• Encourage you to live your best life by taking vacation time!
• Offer you a set schedule with 2 consecutive days off.
• Incentives when you work during the holidays.
• Overtime pay for select holidays throughout the year.
• Closed on Thanksgiving and Christmas.
• Flexible scheduling.
• Contribute to your 401(k). Match up to 6% of your contribution as soon as you are eligible! Offer both a Roth and traditional 401(k).
• Generous discount on all merchandise including luxury consignment pieces.
• Clear pay ranges and always advertise pay for positions.
• Earned Wage Access. Need money before payday? You’ll be able to access pay as you earn it through our partner app ZayZoon.
• Contribute to Commuter Benefits. Take public transit? We’ll contribute and match a portion of your commuter account monthly.
• Employee Resource Group (ERG) gives you a seat (and a voice) at the table.
• Clear paths for growth and ongoing professional development that are straightforward and attainable.
• Opportunities to bond with your team as you celebrate successes together.
• Training programs will set you up to win.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees