Assistant Store Manager - RLDP

Sprouts Farmers Market • Philadelphia, PA

13d • Onsite

About The Position

The Assistant Store Manager plays a crucial role in shaping the store's culture by embodying Sprouts' values and leadership behaviors. This position focuses on developing the store leadership team to deliver an exceptional customer experience through motivation and engagement of team members. The Assistant Store Manager will lead a team of approximately ten people, including Department Managers and Receivers, with courtesy, respect, integrity, and care. Key responsibilities include motivating and developing the management team, celebrating successes, identifying areas for improvement, and consistently enhancing customer satisfaction by training team members to exceed expectations. The role requires advanced product knowledge for customer assistance and team member training, effective communication of expectations and policy changes, and the ability to provide and receive constructive feedback. The Assistant Store Manager must confidently handle emergencies and resolve issues with urgency. This role also involves P&L ownership, managing inventory, labor, and expenses to meet targets, and ensuring compliance with all safety, food safety, federal, state, and company regulations. Driving sales growth and store experience execution through Sprouts' standards, mastering top item availability, and overseeing inventory management are also key functions. This includes ordering, receiving, stocking, and rotating merchandise, managing invoicing, leading backroom organization, building displays, verifying product freshness and accuracy, and overseeing price changes.

Requirements

• Be at least 21 years of age.
• Have a high school diploma or equivalent.
• 1-3 years of retail experience; or an acceptable combination of education and experience.
• Have demonstrated success leading non-perishable and perishable department operations with integrity, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performance appraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, and merchandising.
• Professional communication skills, both written and verbal, along with attention to detail, analytical, and solution-focused decisiveness.
• Be proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
• Be flexible to work a schedule that changes based on business needs, including nights, weekends, and holidays.
• Have and maintain Food Safety certification.
• Able to lift 60 pounds between 15 inches and 70 inches above the ground, lifting heavier items is required occasionally.
• Pushing and pulling racks and U-boats of merchandise is common throughout a typical day. Push and pull force required ranges from 80 pounds to 100 pounds.
• Stand on hard surfaces continuously, walk up to 2 miles, reach vertically to access upper levels, and transfer items horizontally.
• Wear PPE consistent with the task assignment, including but not limited to non-slip, closed-toe shoes, long pants, and gloves (latex and or cut-resistant).

Nice To Haves

• a degree in business management, marketing, retailing, communications, advertising, or related field preferred.

Responsibilities

• Positively shape the culture in the store by modeling the leadership behaviors aligned to Sprouts values.
• Develop the store leadership team to deliver an exceptional customer experience by motivating and engaging team members.
• Lead a team of approximately ten people (all Department Managers and Receivers) with courtesy, respect, integrity, and care.
• Motivate and develop the management team by embracing, leading, advocating, and consistently modeling our Sprouts leadership behaviors.
• Celebrate store successes and identify/address opportunities for perpetual improvement.
• Consistently evolve customer satisfaction by positioning and teaching team members to exceed customer expectations.
• Demonstrate advanced product knowledge when assisting customers and training store team members.
• Communicate expectations, policy changes, new initiatives, and product knowledge.
• Provide and receive constructive feedback and direction for effective communication and collaboration within store teams and store support area partners.
• Confidently and effectively address emergencies, crises, equipment failures, and resolve any issues that arise with a sense of urgency.
• P&L ownership - manage inventory, labor, and expenses at optimum levels and meet targets as a rate to sales.
• Maintain compliance with all safety and food safety recommendations and requirements, as measured through Ecolab and PCR audits.
• Identify any safety, security, and loss prevention concerns and address with the BPS team to resolve.
• Ensure federal, state, and company regulations and standards are met or exceeded, including laws, regulations and standards related to labor, health, safety, and sanitation, in order to maintain a safe and clean work environment for employees and customers, to ensure compliance with all legal and Company requirements.
• Drive sales growth and store experience execution anchoring on Educate and Enrich standards to include consistent 8+ store conditions, ad directives, top item knowledge, and department schematics.
• Master and create an obsession around top item in stock conditions in all departments through effective fresh item management, perpetual inventory, and computer assisted ordering.
• Oversee inventory management, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise with particular attention paid to code dates and sanitation.
• Oversee invoicing from our distribution centers and vendors. Report discrepancies to the appropriate supplier as needed.
• Lead Receivers and backroom organization, cleanliness, and safety.
• Help build and maintain displays on the sales floor, compliant with company programs and standards.
• Verify all products are fresh, labeled, and priced accurately.
• Oversee price changes and remain up to date on sale prices.

Benefits

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!
• Bonus based on company and/or individual performance
• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays
• Get Paid Every Day! Sprouts Farmers Market offers DailyPay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED