Assistant Store Manager - Store 1326

Monro Inc.•Colonie, NY

1d•Onsite

About The Position

The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Assistant Manager is responsible for assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monro’s performance and profitability goals. This position is expected to ensure that all teammates deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.

Requirements

Must be a key holder.
Ability to serve as manager on duty.
Experience in managing automotive retail service and repair operations.
Ability to meet or exceed service standards.
Ability to achieve performance and profitability goals.
Skills in delivering exceptional customer service.
Effective communication of vehicle issues and solutions.
Ability to meet guest expectations for time commitments and quality.

Responsibilities

Serve as a key holder for the store.
Act as the manager on duty (MOD) in the absence of the Store Manager or when demand requires it.
Assist in managing the operations of an automotive retail service and repair store to meet or exceed service standards.
Achieve Monro’s performance and profitability goals.
Ensure that all teammates deliver exceptional 5 Star service to guests.
Effectively communicate vehicle issues and proposed solutions to guests.
Consistently meet guest expectations for time commitments and quality.