Assistant Store Manager - Memorial Ave

Reitmans (Canada) Ltée/Ltd • Thunder Bay, ON

6d • CA$46,000 - CA$54,000 • Onsite

About The Position

Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and excellence. You’ll support key initiatives that elevate store performance, strengthen the brand, and ensure every customer enjoys an exceptional experience.

Requirements

• 2+ years of experience in team management or supervision in a retail or customer-focused environment.
• Ability to deliver an exceptional customer experience and to engage the team in upholding the highest service standards.
• Strong skills in organization, planning, and prioritization.
• Ability to maintain a high level of performance and quality under pressure.
• Proven ability to lead a team toward achieving objectives.
• Solid skills in driving strong sales performance.
• Excellent ability to manage multiple tasks simultaneously in a dynamic environment.
• Passion for fashion: good sense of style and solid knowledge of fashion trends.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite
• Flexible availability; able to work evenings, weekends and holidays.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
• High school diploma required.

Responsibilities

• Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
• Deliver an outstanding experience and prioritize customer satisfaction above tasks.
• Monitor KPIs, identify opportunities, and recommend actions to support store goals and brand growth.
• Participate in hiring, onboarding, and training team members. Support succession planning and contribute to performance management processes.
• Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
• Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
• Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
• Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
• Assist in planning effective floor coverage, organizing daily tasks, and delegating as needed to maintain smooth operations.
• Support omnichannel initiatives to maximize sales and deliver a seamless customer experience.

Benefits

• Sick days
• flexible days
• vacation
• Access a comprehensive benefits program designed to take care of you
• Monthly Bonus
• Opportunities for professional growth and career development
• Tuition Reimbursement
• up to 70% off on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
• Generous Referral Policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED