Assistant Store Manager

Ecco USA, Inc.•Scottsdale, AZ

20h•Onsite

About The Position

ECCO, a premier Footwear company, is hiring an Assistant Store Manager to join their Retail Team. This role is responsible for driving and exceeding store financial goals by ensuring a world-class shopping experience for guests. Key duties include assisting the Store Manager with merchandise and inventory management, maintaining operational and administrative excellence, and providing training and professional development for the store team. The Assistant Store Manager will ensure compliance with ECCO policies, set goals, and motivate employees. They will also partner with the Store Manager in identifying and developing exceptional candidates for current and future staffing needs, focusing on building bench strength and promoting employees into positions of greater responsibility. The role requires strong communication, prioritization, organization, and follow-up skills. The Assistant Store Manager will act as a Brand Ambassador, exercising good judgment in resolving customer service issues, and maintaining ECCO’s culture of passion, innovation, and sustainability. They must also serve as a role model for the team by demonstrating effective selling skills on the sales floor.

Requirements

Strong communication skills
Ability to prioritize work
Superior organization & follow up skills
Positive attitude
Willingness to make a valuable contribution towards maintaining ECCO’s culture of passion, innovation and sustainability

Responsibilities

Driving and exceeding store financial goals
Ensuring a World Class shopping experience for guests
Assisting the Store Manager in managing the retail stores merchandise & inventory
Maintaining operational & administrative excellence
Providing training, coaching and professional development for the ECCO store team
Ensuring compliance with ECCO policies and procedures
Setting goals & motivating employees to maximize their potential
Partnering with the Store Manager in identifying exceptional candidates for staffing needs
Developing employees for promotion into positions of greater responsibility
Acting as a Brand Ambassador for ECCO
Exercising good judgement in resolving customer service issues
Maintaining ECCO’s culture of passion, innovation and sustainability
Acting as a role model for the team
Modeling of effective selling skills and techniques on the sales floor