Retail Assistant Manager

Goodwill Industries of Central Texas • Austin, TX

6h • $50,000 - $55,000

About The Position

Goodwill Central Texas is hiring an enthusiastic, hands-on Assistant Store Manager to partner with the Retail General Manager in overseeing daily store operations, guiding the team, and delivering an outstanding customer experience. The Assistant Store Manager takes responsibility for store operations when the General Manager is absent and supervises Sales Associates, Merchandise Processors, and Retail Supervisors.

The role offers potential to earn a quarterly bonus of up to 12.5% of quarterly salary, based on performance in key departmental metrics. Weekend and holiday availability is required. Employment is contingent upon successful completion of a pre-employment background check, which may include verification of employment history, education, criminal background, and other relevant information.

Requirements

• High school diploma or equivalent.
• At least 5 years of experience in retail or similar roles.
• At least 2 years in a supervisory or management position.
• Strong organizational, scheduling, and communication skills.
• Customer-first attitude and team-focused mindset.
• Ability to lift up to 35 pounds and remain active throughout the shift.
• Availability to work weekends and holidays.
• Successful completion of a pre-employment background check.

Nice To Haves

• College education.

Responsibilities

• Support the Retail General Manager in leading store operations, staffing, merchandising, and customer service.
• Supervise and mentor retail, donation, and production staff.
• Manage scheduling, inventory control, cash handling, and store opening and closing.
• Assist donors, sort inventory, and serve customers on the sales floor as needed.
• Drive store productivity while maintaining safety, cleanliness, and compliance.
• Lead all store operations when the General Manager is absent.

Benefits

• Medical, dental, and vision coverage.
• Paid vacation, holidays, and personal days.
• Paid parental leave.
• Leadership development and training opportunities.
• Mental health resources and gym memberships.
• Recognition programs.
• Potential quarterly bonus of up to 12.5% of quarterly salary based on performance in key departmental metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED