Retail Assistant Store Manager - Full Time - Woodfield Mall - Schaumburg, IL
About The Position
As an Assistant Store Manager at Swarovski, you will be a brand advocate, responsible for fostering a positive work environment, delivering exceptional customer experiences, and driving commercial success. You will coach and empower your team, serve as a role model, and contribute to the overall success of the store. This role involves supporting recruitment, talent development, and employee relations, while also overseeing daily store operations such as inventory management, cash handling, and ensuring compliance with company policies. You will also be expected to step in for the Store Manager when necessary.
Requirements
- 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands
- Some leadership and coaching experience
- A winning personality to easily establish a trustful relationship and empower others
- Excellent customer service skills and digital proficiency
- Responsible and able to take ownership
- Curious, empathetic, and results-driven team player with a commercial mindset
Responsibilities
- Act as a role model, delivering outstanding customer service and brand experience
- Coach, motivate, and onboard team members to maximize performance
- Support recruitment, talent development, and employee relations
- Drive sales and support monthly plans and targets
- Oversee store operations, including inventory, cash handling, and compliance
- Step in for the Store Manager as needed
Benefits
- Recognition awards that celebrate your achievements
- Exclusive employee discounts on Swarovski products
- Paid volunteering leave to support causes you care about
- A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
- Comprehensive product and personal training to help you grow
- Opportunities for career development
- Sales incentive bonus pay program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
