Assistant Store Manager, Petsense

Tractor Supply Company•Chattanooga, TN

9d•Onsite

About The Position

This position is responsible for proficiency in all areas of a retail operation and serves as the second in charge of operations to the Store Manager. Duties include providing leadership and direction to the store and salon team, ensuring a positive customer shopping experience, and performing operational activities throughout the store. This role also involves giving appropriate direction to store Team Members, promoting a safe and productive work environment, and training Team Members on policies and procedures.

Requirements

Previous retail leadership experience is required.
Must be at least 18 years of age.
Possess a valid driver’s license.
Ability to perform and execute principle responsibilities of Team Members.
Ability to read, write, and count accurately.
Basic computer skills.

Nice To Haves

Experience with pet/live animal knowledge is strongly preferred.
Supervisory experience preferred.
Pet/Live Animal, pet food, pet product knowledge is strongly preferred.
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Responsibilities

Assist Store Manager in Store Operations including: driving sales and profit, customer loyalty, planning, prioritization, and delegating of daily tasks.
Assist Store Manager in Team Member/Salon Team Members counseling, hiring/staffing decisions, scheduling, Team Member training and development, and maintaining a productive work environment.
Store leader during Store Manager’s absence (PTO, LOA, etc.).
Order live goods and store supplies.
Train and certify Team Leaders in receiving process.
Lead and coach store team members on store operations to grow sales and profitability of their stores.
Drive sales and profit through driving top line sales, creating and modeling behaviors to support a culture of selling, executing merchandising initiatives, expense control, profit/loss management, as well as protecting company assets and reducing shrink.
Execute assigned basic, promotional, and seasonal merchandising activities.
Execute to completion Plan-o-gram procedures (merchandising, sets, and resets).
Perform Opening/Closing procedures.
Transport and make deposits to bank.
Ensure cash drawers and vault is reconciled accurately daily.
Operate cash register/computer supervising cash handling procedures.
Assess store conditions and assign duties.
Organize and prioritize workflow through the use of the daily planner.
Recovery of merchandise.
Participate in mandatory freight process.
Perform regular and promotional price change activities.
Execute price changes/markdowns.
Resolve customer complaints/issues and ensure the customer has a positive experience.
Adhere to loss prevention standards and respond to any alarm calls as needed.
Communicate with Team Members on job functions, responsibilities and financial goals.
Assist Team Members on appropriate application of policies and procedures.
Assemble merchandise.
Perform janitorial duties.
Assist customers with loading purchases.
Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required.
Handle and care for all live animals including their food, bedding and habitat.
Complete all documentation associated with any of the above job duties.