Assistant Store Manager

GORSUCH, LTD.•Aspen, CO

13d•$72,000 - $85,000•Onsite

About The Position

Every year for over 60 years, Gorsuch builds on its reputation for offering exceptional merchandise and unsurpassed services. Our goal, always, is to be the best we can be, and to make our best even better. That means staffing our retail and online organization with outstanding people who are inspired by the pursuit of excellence. We are looking for individuals who want to make a difference in our family-owned company that values our great employees. We love where we live! We love what we do! We want to meet you! This full-time year-round career position is located at our store in The Little Nell located at 611 East Durant Ave, Aspen Colorado 81611. We are seeking an Apparel & Home Assistant Manager with experience managing a luxury brand retail store to join the leadership team with the Gorsuch family of retail professionals. This role will oversee ski wear, casual wear, gifts, accessories and home furnishings. This is an ideal opportunity for an enthusiastic individual with an interest in style, quality, a passion for fashion and ability to coach and mentor staff with an interest in the mountain lifestyle to be part of our team. The sky is the limit in your career with Gorsuch! About the Role: The Assistant Manager plays a critical role in supporting the Store Manager to ensure smooth and efficient daily operations within the retail environment. This position is responsible for assisting in managing staff, overseeing inventory control, and maintaining high standards of customer service to drive sales and enhance the shopping experience. The Assistant Department Manager collaborates closely with team members to implement company policies, achieve departmental goals, and resolve any operational challenges that arise. This role requires a proactive approach to problem-solving and the ability to motivate and develop team members to perform at their best. Ultimately, the Assistant Department Manager contributes significantly to the overall success and profitability of the department by ensuring operational excellence and customer satisfaction.

Requirements

High school diploma or equivalent.
Previous retail experience, preferably in a supervisory or leadership role.
Basic knowledge of inventory management and sales reporting.
Strong communication and interpersonal skills.
Ability to work flexible hours, including weekends and holidays.

Nice To Haves

Associate or bachelor’s degree in business administration, Retail Management, or a related field.
Experience with retail management software and point-of-sale (POS) systems.
Proven track record of achieving sales targets and managing a team effectively.
Customer service certification or training.
Familiarity with merchandising and visual display techniques.

Responsibilities

Assist the Store Manager in supervising and coordinating daily activities of the department staff to meet sales and service goals.
Support inventory management by monitoring stock levels, conducting regular audits, and coordinating with suppliers to ensure product availability.
Maintain a high level of customer service by addressing customer inquiries, resolving complaints, and ensuring team members adhere to service standards.
Help implement merchandising strategies and promotional activities to maximize sales opportunities and enhance the visual appeal of the department.
Train, mentor, and motivate team members to develop their skills and maintain a positive and productive work environment.
Ensure compliance with company policies, health and safety regulations, and loss prevention procedures.
Prepare and analyze sales reports and other performance metrics to identify areas for improvement and support decision-making.