Assistant Store Manager (CA72 Woodgrove Center)

Miniso Canada•Nanaimo, BC

3d•Onsite

About The Position

We are currently hiring for an Assistant Store Manager (ASM) position at Woodgrove Center. This role involves leading, training, and mentoring associates to reach their optimal potential, managing team performance, and ensuring smooth operations. The Assistant Store Manager will focus on achieving KPIs and sales goals, handling customer inquiries, and maintaining a safe and clean store environment. They will also be responsible for analyzing data for effective merchandising and motivating the team to drive sales and improve efficiency.

Requirements

Minimum 1 years of experience Retail Management experience
Experience in small convenience/retail/ grocery stores similar to MINISO Canada
Experience managing team in Retail Setting
Eligible to work in Canada
Exceptional customer service skills
Proven retail experience in beauty/cosmetics with a track record of hitting sales targets
Prior leadership or supervisory experience
Strong communication, interpersonal and coaching skills
Good business acumen: comfortable analyzing numbers, making decisions, managing budgets
Knowledge of beauty brands, market trends, product categories
Organized, results-oriented and able to work in a fast-paced retail environment
Self driven and motivated
Able to lead and direct team with clear communication
Empathy and ability to motivate sales team to meet sales goals
Ability to meet objectives and sales target
Innovative and creative with the ability to think outside the box and attract customers
Excellent communications and interpersonal skills

Responsibilities

Lead, train and mentor all associates to optimal potential
Monitor performance of team and train employees and provides coaching to improve performance
Manage goods/inventory and ensure operations is run smoothly
Actively seeks and sources for strong candidates
Focuses on KPIs, sales goals and labour cost, developing action plans to achieve targets
Ensure all customer queries and complaints are dealt with proactively and logically, ensuring no customers leave the store unsatisfied
Manage and motivate team to increase sales, meet sales goals and ensure efficiency, increasing retention amongst employees
Protects employees and customers by providing a safe and clean store environment
Ensure sales goals are met along with other important aspects
Analyze and compare data for effective merchandising