Assistant Store Manager

Chatters Limited Partnerships•Nanaimo, BC

58d•Onsite

About The Position

Chatters is looking for an Assistant Store Manager to join their growing team based at the Woodgrove retail salon in Nanaimo, BC. This role involves being a product expert, driving sales, building relationships with customers and the sales team, and ensuring the salon is well-maintained and merchandised. The ideal candidate is enthusiastic about beauty, possesses strong leadership and customer service skills, and is motivated to achieve sales targets.

Requirements

Enthusiasm for beauty products.
At least 1 year of experience in a retail leadership role.
Experience in customer service, sales, or the retail industry.
Ability to build rapport with guests and team members.
Positive, outgoing, and upbeat attitude.
Ability to provide exceptional guest experiences.
Ability to coach and motivate a team.
Computer proficiency.
Confidence, flexibility, and self-motivation.
Excellent communication skills.
Superior time management skills.
Problem-solving skills.
High responsibility and reliability.

Responsibilities

Present and promote beauty products to customers.
Ensure customers leave happy with recommendations.
Build rapport and connections with guests and the sales team.
Handle challenging sales situations.
Achieve sales targets.
Provide exceptional customer service and create a welcoming environment.
Coach and train the sales team to achieve store sales targets.
Maintain salon cleanliness, stock levels, and merchandising according to standards.