Assistant Store Manager

Barracuda Taco Stand•New Orleans, LA

7d•Onsite

About The Position

At Barracuda, we believe that great tacos start with great tortillas, great margaritas start with great tequila and fresh lime juice, and a great restaurant starts with a great team. We're a neighborhood taco stand and margarita garden built on accessibility, hospitality, and consistency; everyone deserves the joy and convenience of having a local taco stand in their community, a space that fosters a sense of togetherness through shared culinary experiences. We're looking for an Assistant Store Manager who's ready to help lead our flagship Tchoupitoulas location.

Requirements

1–2 years of restaurant management or shift-lead experience
Experience with staff scheduling and onboarding, across multiple shifts
Working experience with Toast required
Demonstrated ability to build relationships, promote a positive team culture, and resolve conflict
Exposure to labor and inventory management — comfortable following established budget and ordering processes
Availability to work a minimum of five days per week, including weekends, days, and evenings, as scheduled by the Store Manager — with occasional extended hours or a sixth day
Ability to stand for 8+ hours a shift and lift 50+ pounds, in all kinds of weather
Quick to pick up new tools and technology, and already comfortable with Google Drive
Up to speed on federal and local health and safety guidelines

Nice To Haves

Familiarity with Restaurant365 a plus
Manager Food Safety Certification and Responsible Vendor Permit a plus, or ability to obtain within the first 30 days
Bilingual (English/Spanish) a plus

Responsibilities

Keep the food, drinks, vibe, facility, and team on point — always
Make sure every team member embodies our mission: giving every customer responsive, friendly, attentive service
Work closely with Store Manager and Operations Team to incorporate feedback from customer reviews: identify trends, develop opportunities for internal improvement and initiatives, conduct 1:1s, etc.
Keep the shop clean and ensure teamwide adherence to safety protocols and standards; pride in the space is pride in the work
Act as a trusted partner to your Store Manager, helping run day-to-day operations with attention to detail and a focus on established checklists, recipe specs, and standardized processes
Help manage shift schedules with an eye on business activity, so customer expectations and revenue targets are both met
Serve as a communication bridge between internal and external stakeholders: store-level employees, store-level leadership, org-wide leadership, and vendors
Proactively identify, propose plans for, and follow through on opportunities to improve efficiency and consistency at the store level
Support the Store Manager by managing inquiries, developing solutions, and helping execute internal communications and projects
Communicate clearly and proactively to keep things transparent and address areas that need attention
Cultivate and maintain open lines of communication with other stores’ leadership teams, sharing and implementing best practices to drive store, team, and individual success
Model and foster a culture of teamwork, accountability, and continuous improvement; motivate your team to stay curious, collaborative, and coach to the "why" behind how we do things
Support the team during service as needed: real-time coaching, supplemental station work, etc.
Act as the in-house expert on both our SOPs and core values; answer questions as they arise, and find opportunities to help teammates continuously level up
Solicit and incorporate feedback from team members, identifying opportunities for enhanced support, communication, and employee experience
Own and maintain the integrity of the Certified Trainer Program, including developing, supporting, and holding Certified Trainers accountable as knowledge-keepers and teachers
Work closely with Store Manager, Leads, and Certified Trainers to ensure new hires’ onboarding aligns with Barracuda’s training program and performance standards
Know the policies, monitor for issues, and help administer corrective action promptly, fairly, and consistently
Collaborate with Store Manager to complete and administer one-on-one performance evaluations, providing actionable opportunities for growth and development
Managing team, vendor, and customer communications
Keeping OS+E inventory and supply orders on track
Running daily checklists and guides
Managing the facility
Closely tracking and managing labor, COGS, and invoices against the store’s financial goals