Assistant Store Manager - Fort Morgan Retail Store

Goodwill of Colorado

8h•$58,180 - $58,180•Onsite

About The Position

The Assistant Store Manager at Goodwill of Colorado is a hands-on leadership role, not entry-level, designed for experienced managers from retail, hospitality, or production backgrounds who have led teams of 20-30 people. This position involves managing the daily operations of a Retail Center and acting as the Retail Center Manager in the Manager’s absence. The Assistant Manager is crucial for meeting financial goals, generating income, and securing donations to support Goodwill of Colorado's mission and community programs. Key aspects include empowering and developing staff, overseeing merchandising, donation collection, loss prevention, point-of-sale systems, product quality control, and customer relations. The role also supports budgeting, financial reporting, and profit and loss. Assistant Managers are expected to be adaptable, able to manage change, and motivate their teams to ensure efficient operations, competitive pricing, and excellent customer service, all while contributing to the mission of helping individuals achieve personal and economic potential. Immediate training will be provided.

Requirements

A High school diploma or equivalent is required.
At least 2 years supervising retail operations (or similar) with experience of being held accountable and responsible for the success of the business, operations and financial results of a function or department.
Organizational skills to manage multiple projects, people, and Retail Store functions.
The ability to work within a deadline-pressured environment.
An understanding of marketing and retail principles.
An understanding of production processes and environment, including deadlines, quality control, working in a quick and efficient manner and empowering staff to produce product(s) in a timely manner.
The ability to create, review and understand statistical information to increase the success of the Retail Store.
The ability to understand, analyze and scrutinize financial statements.
Must possess the ability to adapt, adjust, and mold to changing circumstances.
The ability to make difficult choices and be accountable for overall Retail Store performance.
The ability to train, develop, and recognize talent and leadership.
Empower your team to manage and lead their departments or functional areas.
Effective verbal and written communication skills.
The ability to communicate upwards, downwards, and lateral in an effective manner.
An interest and empathy for people with disabilities and disadvantages.
Able to obtain walkie stacker and/or forklift certification to safely operate equipment.
Ability to move to other stores within their assigned various Region depending on business needs.
Ability to work varied schedules to include weekdays, weekends, evenings, and holidays.
Ability to work any hours necessary to provide complete store coverage and supervision (in coordination with the Retail Store Manager).
Responsible for reporting to the Goodwill of Colorado administrative offices (GOG located in Colorado Springs and/or Federal located in Denver) when assigned for trainings, meetings, etc.
For driving Goodwill fleet vehicles: must be at least 19 years of age (not engaged in passenger transportation), 25 – 70 years of age for all passenger transportation services, or 21 years of age for CDL.
Required to undergo a Motor Vehicle Record (MVR) check and background check.
Must disclose all moving traffic violations or vehicle crashes (within the last three (3) years).
Must have valid Colorado State driver license.
Must be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.
For using personal vehicle for company business: must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.
Successfully complete pre-employment screening, which could include: a background check, drug test, reference check, employment verification, education verification, fingerprinting, and/or MVR (if applicable, based on position).

Nice To Haves

Some college is preferred.

Responsibilities

Work closely with the Retail Store Manager to achieve goals and objectives and to increase sales and donations.
Recommend changes to operational procedures in order to achieve maximized expense to revenue ratios.
Promote safety for all employees, ensuring that your store adheres to Occupational Safety and Health Administration (OSHA) and CARF standards.
May be the Safety Representative for the Retail Store on the Operations and Sales Safety Sub-committee.
Uses and becomes certified on pallet jack, walkie stacker, forklift, hand dolly, or other equipment or tools to effectively train, oversee safety standards, move and store donated product when needed.
Maintain a functional awareness of competition and retail trends, being able to suggest appropriate courses of action.
Maintain a strong knowledge of the Point-Of-Sale System.
Empower, lead, and manage Retail Store staff, ensuring safety, productivity, and success.
Oversee daily operations of all Retail Store functional areas to include: sales floor, store front, donation store, production areas, moving product internally, and storage facilities.
Directly responsible for the hiring, performance management, employee goal setting and recommendations toward termination related to the employees in at least one (1) department.
Maintain up-to-date knowledge of and adhere to Goodwill policies, the Employee Handbook, safety standards, and all numbered/supplemental policies.
Partner with the Retail Store Manager to conduct meetings for employee training, awareness, and knowledge transfer.
Ability to be on call for alarm notifications after hours.
Job duties may extend beyond the tasks listed and may include additional responsibilities as required.
Provide coverage for unexpected or planned absences (Bench Assistant Manager role).
Facilitate growth and training for team members (Bench Assistant Manager role).
Collaborate with other management personnel to enhance store performance (Bench Assistant Manager role).
Contribute to business development initiatives (Bench Assistant Manager role).