Assistant Store Manager

Independent Pet Partners•Arvada, CO

3h•$18 - $21

About The Position

The Assistant Store Manager influences the performance and behavior of store Team Members under the direct supervision of the Store Manager. The role supports exceptional customer service, increases store awareness, achieves business results, and assists with operational processes. The position is part of a community focused on pet care, including health and nutrition, training, grooming, and general pet care.

Requirements

Must be 18 years or older.
Passion for extraordinary customer service and the well-being of pets.
At least 1 year of professional retail sales experience.
At least 1 year of professional managerial experience.
Willingness to learn about the products and services offered.
Demonstrated ability to meet sales targets.
Excellent verbal and written communication skills.
Ability to work a flexible schedule to meet business needs, including evening and weekend shifts.
Time management and organizational skills.
Ability to stand for 8 hours per day, with or without reasonable accommodation.
Ability to regularly lift 50 pounds, with or without reasonable accommodation.
Comfort working with a wide variety of animals, including small and large dogs.
Ability to work around pet hair and dander.

Responsibilities

Provide guests with an exceptional experience.
Assist the Store Manager in overall management of store operations.
Share product knowledge and suggestions to meet customer needs and promote pet health.
Coach and lead Team Members to provide an exceptional guest experience and achieve sales goals.
Oversee inventory activities, including merchandise replenishment, inventory adjustments, weekly cycle counts, store transfers, returns to vendor (RTVs), and shipment processing.
Organize special store events and promotions.
Interact positively with pet parents in person, by email, text, and phone.
Perform front-end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
Perform other duties assigned by the Store Manager and/or a member of the Retail Management Team.

Benefits

Medical, dental, and vision insurance.
Health Savings Account (HSA) and Flexible Spending Account (FSA) for medical and dependent care.
$25,000 employer-paid life insurance policy.
Employer-paid short- and long-term disability.
Employer-subsidized pet insurance at a discounted rate.
Paid time off: 2 weeks in the first year and 3 weeks in the second year.
Paid parental leave and paid pet-adoption bonding time.
401(k) program with employer match of 0.25% for each 1% contributed, up to 6%; eligibility requires age 21 or older.
Confidential Employee Assistance Program available 24/7.
Discounts on goods and services.
Monthly Team Member Feeder Program allowance of two units (bags or cases of cans) of participating vendors’ products.
Store Bonus Incentive Program.
Growth opportunities, including Store Manager In Training and Groomer Apprenticeship programs.