Assistant Store Manager

FHC ENTERPRISES LTD.•Vanderhoof, BC

12d•CA$0 - CA$19•Onsite

About The Position

FIELDS is a Canadian owned, community oriented company looking for amazing people to join their team. With 68 stores across western Canada, their mission is to help small town Canadians live better lives by delivering goods and services for less. They take pride in partnering with local charities and strive to make a positive impact in each and every community they serve. FIELDS is a proud recipient of the Rotary “Inclusive Employer” award for exemplifying diversity in the workplace and is ranked amongst the top 100 privately owned companies in BC by Business in Vancouver. The ideal candidate will embody the company values with PRIDE (Passion to serve, Respect, Impact, Doing the right thing, Enterprising) while partnering with the store manager to assist with store operations, meeting and exceeding sales goals, and developing a strong team. Efforts of continuous improvement will be rewarded through generous bonus programs, commitment to internal recruitment and passion for supporting the growth of team members. To be successful, this dynamic team player must be a strong communicator with a passion for delivering helpful, positive service not only to customers but to the communities they serve.

Requirements

Exposure to commercial or retail industry.
Strong customer service and leadership skills.
Ability to communicate professionally – verbal and written.
Self-motivated, show initiative, proactive and can work with minimal supervision.
Detail oriented and possess strong follow through skills.

Responsibilities

Develop sales through timely execution of freight onto the sales floor, execution and maintenance of zone-a-grams, ISM and seasonal counters, compliance with store merchandising concepts, safely storing overstock and reviewing it on a regular basis, and communication with the Store Manager regarding out of stock positions.
Develop people through understanding, practicing and enforcing company policies and standard operating procedures, fostering team spirit, performance management, assisting in effective staff scheduling, assisting with new hire onboarding and training, and positive, effective and respectful communication with all team members.
Deliver quality customer service by executing customer service initiatives, embodying company values with PRIDE, ensuring Fields’ customer service standards are maintained, and supporting community events.
Support operational controls by ensuring health & safety compliance to company policies and government regulations, ensuring compliance with company standards creating a clean, easy to shop, customer friendly store, enforcing standard operating procedures and policies to achieve company objectives, executing opening and closing procedures, understanding store profitability, sales, expenses and markdowns, effectively managing time and the time of Associates to maximize productivity, delegating tasks and responsibilities, and assisting with loss prevention.
Conducting yourself in a mature, professional, friendly manner at all times.
Emphasizing open, honest and positive communication.
Planning, organizing and multi-tasking at a quick pace while ensuring accuracy.
Protecting company assets, monies and confidential documentation.
Understanding store profitability, sales, turnover, expenses, markdowns and budgeting.
Familiarizing yourself and your team with local competition, community events, customer’s income sources, new and growing needs for your business and your customer.