Assistant Store Manager (ASM), Fashion Island

Saje Natural Wellness | Retail•Newport Beach, CA

3d•Onsite

About The Position

The Assistant Manager (ASM) plays a crucial role in driving the success of the store while embodying and upholding the company’s values of Wellness, Growth, and Community. This leadership position is essential in ensuring operational excellence, fostering team development, and delivering an exceptional in-store experience. The ASM is a core leader within the store, reporting to the Store Manager and managing critical operational functions. This role demands a balance of leadership, operational focus, and a people-first approach to inspire the team, elevate the customer experience, and contribute to the overall success of the store. All Saje Team Members are responsible for contributing to Saje’s culture and maintaining a positive environment for themselves and their peers.

Requirements

Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes
Retail Management Experience 2+ yrs - Has a deep understanding of the Retail environment; an expert in delivering experiences to community members and have proven sales floor leadership
Getting product on people - You're excited to share our product with people and educate on how our unique formulations elevate wellness
Community connector - Leverages an entrepreneurial approach to building a brand through relationship building and creating resonant experiences
Track record of success - Has achieved or exceeded success metrics 90% of the time throughout career; performances reviews are in top echelon; has proven growth story in their professional or personal life
Stamina and positive attitude - Thrives in a challenge; is solutions focused; will see bright side of situations, despite adversity, never gives up
Never satisfied with the status quo - Understands the need for constant evolution of strategies that fits the needs of our ever-changing business
Wellness persona - You're passionate about wellness and incorporate wellness into your everyday routine

Nice To Haves

We offer a thorough onboarding experience to set you up for success, learning and development support, and help you to integrate seamlessly.

Responsibilities

Engage, develop, and retain Team Members by recognizing and leveraging their unique talents and expertise.
Establish and maintain a robust succession strategy to support long-term growth.
Deliver results by achieving key performance metrics, including revenue growth, comp sales, AVS, IPT, traffic, conversion, loyalty program growth, and labor efficiency.
Leverage analytical skills and sound judgment to identify and act on opportunities to grow the business.
Ensure Team Members are equipped with in-depth product knowledge to make intentional, meaningful recommendations to Community Members.
Uphold presentation standards and identify merchandising opportunities to enhance the in-store experience.
Foster a culture of exceptional community member service, sharing Saje’s products and spreading wellness through every interaction.
Drive business growth through innovative and proactive community engagement initiatives.
Inspire and uplift the team by coaching, collaborating, and embodying Saje’s values.
Prioritize a culture of personal growth, self-awareness, and inclusivity in all aspects of work.
Create an environment where every Team Member feels valued, included, and connected.