Assistant Store Manager

Goodwill Industries Manasota IncSarasota, FL
Onsite

About The Position

Under the supervision of the TLC GGC, the ATLc is responsible for all aspects of operating a GGC. The Assistant Team Leader Coach (ATLc) ensures the efficient and cost-effective operation and stewardship of the Goodwill Good Neighbor Center (GGC) to maximize profitability and increase training opportunities.

Requirements

  • High School Diploma or GED required.
  • Strong leadership, interpersonal, and verbal and written communication skills.
  • Basic computer skills.
  • Must have a reliable means of transportation.
  • This position is safety-sensitive and requires drug testing.

Nice To Haves

  • Minimum of two years of management/supervisory experience in a business (retail) setting preferred.

Responsibilities

  • Ensures and provides open and honest communication that encourages that all team members do not place themselves, donors or customers in harm’s way.
  • Communicates and supports Goodwill’s drug-free workplace, strives for and maintains a positive work environment following Goodwill’s Core Values and Guiding Principles.
  • Understands represents Goodwill’s zero tolerance for harassment, substance abuse, workplace violence, failure to report medical incidents (work or non-work related), and theft or other related offenses.
  • Ensures 100% world-class customer service.
  • Assists with the hiring, training, develops, supervises, and evaluates team members within the framework of Goodwill policies and procedures and job descriptions.
  • Operates the GGC within budgeted expense to revenue ratios and donor value.
  • Ensures good stewardship of all donations, through proper handling and processing of incoming donation flow in and out of the GGC in accordance with Goodwill policies and procedures.
  • Schedules/maintains labor and payroll in accordance with established policies and procedures.
  • Responsible for image, maintenance, loss prevention, safety, and security of the GGC in accordance with established policies and procedures.
  • Responsible for ordering and maintaining supplies and all other Goodwill property in a secure manner in accordance with established budget and practices.
  • Responsible for cash handling, comment cards, monthly safety site inspections, incident/accident reports, petty cash and expense reports, purchase and supply orders, quarterly PLU reports and analysis, team meeting minutes, and transfer and rotation reports (TANDR).
  • Prepares weekly scheduler with two weeks scheduled for all team members.
  • Ensures WESA reports are completed in an accurate and timely manner.
  • Manages work requests (Facility Maintenance and Information Support).
  • Maintains compliance with Commission on Accreditation of Rehabilitation Facility (CARF) standards.
  • Keeps informed of product knowledge, industry trends, and competitive pricing through comparative shopping of competitors (e.g., full or discount retail, consignment, and second-hand thrift).
  • Performs assigned duties and management responsibilities within the framework of our Guiding Principles and Core Values.
  • Attends in-service and related training as assigned by the GGC TLC.
  • May be asked to participate in activities outside of Goodwill.
  • Performs other duties as assigned by the GGC TLC.
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