Assistant Store Manager - San Jose

Peet's Coffee • San Jose, CA

2d • $28 - $31 • Onsite

About The Position

The Assistant Store Manager role serves as a developmental role towards becoming a Store Manager, working towards achieving readiness within 12 to 18 months. This role supports the Store Manager in achieving financial and operational goals by driving sales and leading the team to deliver exceptional customer experiences through effective deployment and consistent reinforcement of Peet’s service model. The Assistant Store Manager will use reporting and feedback tools to inform decisions, track team progress toward goals, and identify opportunities to improve performance and drive results. They will also create and support a positive team culture and productive work environment through active coaching, effective communication, and sound judgment, fostering camaraderie and helping the team navigate change to support employee retention. Additionally, they will contribute to employee development and performance by training and providing regular coaching and feedback, and in partnership with the Store Manager, recognize and respond to performance issues. Support for recruiting, hiring, and ensuring appropriate staffing levels is also a key function, as is assisting in managing daily coffeebar operations, including inventory control, cash handling, cleanliness, and compliance with safety and labor standards.

Requirements

• Assistant Store Managers possess the desire and ability to develop into the Store Manager role within 12 to 18 months.
• They drive self-development through partnership with the Store Manager and District Leader and demonstrate ability to incorporate feedback into performance.
• 2 years management/supervisory experience within the service, food industry or equivalent related experience and training in related industry.
• Assistant Store Managers are required to maintain open availability and follow management scheduling guidelines working 40 hours per week.
• Ability to work a variety of hours/schedules to support business needs, including early mornings, evenings and weekends.
• Must be able to comply with Peet's Employment of Minors policies, supervise and work with and among minors.
• Must be legally eligible to be employed in the country where this job is located.
• Must be at least 18 years of age or older.
• Perform various physical tasks during the work shift.

Responsibilities

• Support the Store Manager in achieving financial and operational goals by driving sales and leading the team to deliver exceptional customer experiences through effective deployment and consistent reinforcement of Peet’s service model.
• Use reporting and feedback tools in partnership with the Store Manager to inform decisions, track team progress toward goals, and identify opportunities to improve performance and drive results.
• Create and support a positive team culture and productive work environment through active coaching, effective communication, and sound judgment; foster camaraderie and help the team navigate change to support employee retention.
• Contribute to employee development and performance by training and providing regular coaching and feedback to build employee knowledge and skills; in partnership with the Store Manager, recognize and respond to performance issues.
• Support the Store Manager with recruiting, hiring, and ensuring appropriate staffing levels to maintain coverage and performance.
• Assist in managing daily coffeebar operations, including inventory control, cash handling, cleanliness, and compliance with safety and labor standards.

Benefits

• Bonus Program eligibility (paid monthly, based on performance tied to defined metrics)
• 401k (with generous matching)
• medical, dental and vision benefit options available
• Employee Assistance program including useful resources for all employees
• Paid vacation and holidays
• Free coffee and fresh baked goods
• employee discount
• Tuition scholarship opportunities with Oregon State University E Campus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed