Assistant Store Manager - Washington
About The Position
Join our team at Goodwill—where your work goes beyond a paycheck and directly supports our mission through life-changing programs like job training, digital skills, disability assistance programs, and high school diplomas for adults! Your efforts make a real difference in people's lives. As a member of the Donated Goods Retail Operations team, the Store Assistant Manager supports the Store Manager in overseeing daily store operations, ensuring efficient and cost-effective performance to maximize revenue in support of Goodwill’s mission. This includes team development, client and volunteer support, and identifying growth opportunities for staff.
Requirements
- Ability to read, write, and communicate effectively in English, with flexibility to accommodate diverse communication styles and abilities, ensuring inclusive engagement with the public, department staff, and individuals with varying needs.
- Basic computer skills including the use of Microsoft Office products.
- High school diploma or equivalent.
- Valid driver’s license with reliable transportation for required travel.
- Availability to work evenings and weekends.
- Employment offer is contingent upon the successful completion of a drug test and criminal background check.
Responsibilities
- Support store operations and leadership by performing management duties, financial tasks (e.g., cash handling, register balancing, audits), and using computer systems for reporting and transactions.
- Oversee product logistics including sorting, pricing, stocking, and equipment use (e.g., fork trucks, pallet jacks).
- Train, supervise, and develop team members in alignment with Goodwill’s policies and Guiding Principles.
- Assist with scheduling, timecard management, supply ordering, and maintenance reporting in coordination with the Store Manager.
- Oversee store branding, security, donation processing, product rotation, and janitorial upkeep in compliance with Goodwill policies.
- Monitor and analyze key performance indicators and ensure accurate reporting (e.g., sales, donor counts, payroll, daily deposits).
- Support a positive customer and donor experience, conduct team meetings, and communicate agency directives.
- Stay informed on industry trends and competitive pricing; participate in Goodwill events and perform additional duties as needed.
Benefits
- competitive wages
- bonus eligibility
- annual merit increase eligibility
- paid sick time
- paid vacation days
- 10 paid holidays annually
- employee health clinics
- dental
- medical
- HSA
- vision
- retirement plan
- life insurance
- student loan forgiveness eligible
- employee discount
- mileage reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
