Assistant Store Manager

World Market • Somerville, MA

1d • Onsite

About The Position

For over 60 years, World Market has searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. World Market is a place where uniqueness isn’t just celebrated—it’s what sets us apart. The team values authenticity, empowerment and respect. This role offers a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it.

Requirements

• Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.
• Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
• Must have the desire and potential to promote into a position of higher responsibility within 12 months.
• Must be willing and able to commute for a promotion within a 30–50-mile radius.
• Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.
• Minimum Age 21 years.
• Ability to lift up to 40 lbs.

Responsibilities

• In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors.
• Assess and analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.
• Consistently exemplify, maintain, and foster the culture and values of World Market.
• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.
• Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results.
• Validate and ensure execution of all customer loyalty and omnichannel initiatives and activities.
• Utilize all company planning tools to effectively schedule store associates to provide exceptional Customer Experience and support the needs of the business; partner with Assistant Managers to ensure proper staffing to support both sales floor coverage and store workload.
• Assist the Store Manager with all timekeeping responsibilities, including scheduling, attendance management, and timekeeping functions.
• Assist Store Manager with recruiting and hiring responsibilities; prioritize timely scheduling of interviews, onboarding/orientation, and training.
• Responsible for organizing, planning, and executing all signage and graphics in partnership with the entire management team.
• Address and resolve employee issues and/or concerns with the appropriate partnership.
• Support and maintain strong operational execution, inventory management, data integrity, and compliance routines.
• Support and maintain Loss Prevention routines to support profitability initiatives.
• Complete Direct Store Orders and validate proper receiving.
• Manage all supply/fixture ordering and any facilities and maintenance issues.
• Responsible for validating, reconciling, and filing all monthly paperwork.

Benefits

• Flexible scheduling that supports your lifestyle & work-life balance
• Up to 30% shopping discount on our unique finds for you and your designated shopper
• Working with a team who thinks the world of you
• Wellness resources to be and do your best
• Anniversary and recognition programs that celebrate you
• Hands-on training for career growth made for you
• Medical, Dental, and Vision Insurance
• 401(k) Savings Plan
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees