Full-Time Assistant Store Manager

ALDI•Queen Creek, AZ

About The Position

The Assistant Store Manager supports store leadership by helping supervise day-to-day store activities and ensuring overall store performance. The role includes managing schedules, developing operational action plans, identifying training opportunities, and helping develop the team. The Assistant Store Manager also supports customer service, inventory and product presentation, store cleanliness, loss prevention, budgeting, and the effective completion of team responsibilities. Duties may be performed with or without reasonable accommodation.

Requirements

Must be at least 18 years of age to be employed in this role at ALDI.
Ability to work independently and as part of a team.
Ability to provide and lead others in providing prompt, courteous customer service.
Ability to develop rapport, trust, and open communication with direct reports.
Ability to interpret and apply company policies and procedures.
Ability to establish goals and guide employee performance to ensure quality and completion of assignments.
Ability to evaluate and drive personal and team performance.
Ability to understand and apply management principles related to budgeting, personnel costs, and expenses.
Ability to operate a cash register efficiently and accurately.
Ability to safely operate an electric/manual hand jack, floor scrubber, and cardboard baler, and perform general cleaning duties to company standards.
Excellent verbal and written communication skills.
Ability to stay organized, multitask professionally and efficiently, follow instructions, and attend to detail.
Meet applicable state and local requirements for handling and selling alcoholic beverages.
A minimum of 3 years of progressive experience in a retail environment.
A combination of education and experience may provide equivalent knowledge.

Nice To Haves

High school diploma or equivalent preferred.
Prior management experience preferred.

Responsibilities

Assist the direct leader in developing and implementing action plans to improve operating results.
Establish and communicate job responsibilities and performance expectations to direct reports.
Identify training and development opportunities for direct reports.
Understand and communicate company strategy and model organizational core values.
Monitor the community’s competitive environment and inform the direct leader of needed adjustments.
Provide product feedback and recommend items to add or discontinue.
Participate in interviewing store personnel.
Communicate weekly information, team milestones, developments, and concerns.
Ensure personnel follow inventory procedures, product handling guidelines, and cash control policies.
Resolve operational customer concerns appropriately in the direct leader’s absence.
Identify and rectify hazards, ensure proper ergonomics, and maintain store equipment in working order.
Maintain store cleanliness standards and proper signage.
Help maintain stock levels through appropriate product ordering.
Merchandise products neatly to maximize sales.
Ensure product quality and freshness and accurate product signage.
Assist with store payroll and total loss budgets, inventory counts, and training new employees.
Supervise day-to-day team operations and escalate issues when necessary.
Ensure direct reports complete assignments effectively and on time to support high-quality customer service.
Comply with company policies and procedures and protect the security and confidentiality of documents and data.
Perform other duties as assigned.